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“enjoyed the pool” 4 of 5 bubbles
Review of BEST WESTERN PLUS Marion Hotel

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BEST WESTERN PLUS Marion Hotel
Ranked #7 of 15 Hotels in Marion
Certificate of Excellence
Springfield, Illinois
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“enjoyed the pool”
4 of 5 bubbles Reviewed 28 June 2014

Stayed here for convenience to Shawnee Wine Trail. We had the pool area to ourselves and enjoyed relaxing and cooling down. Employees were helpful. Breakfast attendant did a wonderful job. Nice enough for the price.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LAB2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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472 reviews from our community

Traveller rating
    219
    169
    38
    32
    14
See reviews for
191
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70
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Slinger, Wisconsin
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

We stayed at this facility on the way to Memphis (another 3-1/2 hrs. away) and were very satisfied with the room, decor, cleanliness, quiet and accommodating attitude of the staff. The breakfast was good and satisfying. Will definitely stay here again. Plentry of restaurants and gas stations right in area.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelingMary2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Battle Ground, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Everything was perfect with our stay except the desk clerk Saturday evening. She was not helpful. There was several large groups staying in the hotel for a huge softball tournament. Several of the teams were wanting to use the breakfast dining area but were unable due to another group "claiming" all space for several hours waiting on delivery of food. That group decorated tables and told other they could not use even thou at the time only 4 people in the area. Several groups asked the front desk if reservations had to be made for space and was told no. Then we asked if we could use tables since no one was at them. She said yes but didn't make the "non-existant" group move to a couple tables so others could seat as well. After a long hot day at the ballpark the teams had to go outside to sit and eat...while there was empty tables in the lobby.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank tonsofkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
3 of 5 bubbles Reviewed 19 June 2014

This is what you expect from a Best Western. Ended up with two full beds instead of a king. Close to freeway a little noisy. It is fine for a place to sleep on a business trip not a destination location.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank T4722CVmichaelh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mwailgm, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review, 23 June 2014
Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katy, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 18 June 2014

Nice hotel. Pool was a little chilly but it had a hot tub so you could go back and forth. Great breakfast. Close to other restaurants. The bed was a little lumpy and the pillows were ok, but it was overall a great stay.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Danielle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mwailgm, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review, 23 June 2014
Thank you for choosing to stay with us during your travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kendallville, IN, United States
1 review
5 of 5 bubbles Reviewed 17 June 2014

Best Western Plus, in Marion, IL was a welcomed relief after a 10 hour drive during the day. We had checked another hotel in a crowded area/with road construction going on in the same town, prices were inflated, and it wasn't a pleasant experience. We drove to the next exit that we were familiar with and tried the Best Western Plus and was very pleased with our room, your staff was friendly and welcoming. Thank you, we will definitely be back as we travel through this area a couple of times a year.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Beverly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mwailgm, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review, 23 June 2014
We appreciate your business. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, Mo
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 14 June 2014

After an equally poor experience the night prior to this stay, at a standard Best Western in Murray, KY, this hotel was an extremely pleasant experience. Rooms were excellent. Staff was accommodating, and breakfast was good,

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Randall L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mwailgm, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review, 23 June 2014
Your opinion matters! Thank you so much for choosing to stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Marion Hotel

Property: BEST WESTERN PLUS Marion Hotel
Address: 400 Comfort Dr, Marion, IL 62959-4969
Phone Number:
Region: United States > Illinois > Marion
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Marion
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Marion Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Welcome to the Newly Updated Best Western Plus Marion Hotel. Conveniently located on I-57 at exit 53, we are a short walk from Cracker Barrel and Twenties Hideout Restaurants. The Best Western Plus Marion Hotel offers a Free Full Hot Breakfast, Free WiFi in the rooms and public areas and a newly updated 24 hour business center for guest use. After you work or play hard all day, you can swim year round in our large atrium enclosed pool or relax in the hot tub. You can also maintain your exercise routine in our newly updated fitness room or with free passes to Golds Gym. All rooms have 32' Flat screen TV, DVD players with DVD Rentals at front desk, AM/FM alarm clock with MP3 connection, Microwave and Refrigerator. The Best Western Hotel is located just 18 miles from Southern Illinois University Carbondale (SIUC) and 3 miles from the Williamson County Airport (MWA). We are also located near Shawnee National Forest, Crab Orchard National Wildlife Refuge and Rend Lake. ... more   less 
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