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“clean and beautiful but not perfect”

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Fairfield Inn & Suites Marion
Ranked #8 of 15 Hotels in Marion
Certificate of Excellence
Reviewed 27 November 2012

At first glance, I thought I had scored a really great deal by getting a room at this hotel last-minute for $80. It's new-looking, attractive, and clean. the front desk clerk was very friendly. The room also had a refrigerator and microwave, which was great. I wad disappointed, however, in some other things. The beds were extremely soft -- hard on our backs. And the breakfast buffet was a real disappointment. The breakfast area was small and has a weird layout, and the food was very poorly managed. When we got there, they were out of milk, coffee, and spoons -- and nobody around to refill them for at least 10 minutes. I went to the front desk to ask for help, and nobody was there, either. When we finally finished our breakfast, the trash can was overflowing. Beautiful property, but it's not well-managed.

  • Stayed: November 2012, travelled with family
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1  Thank Indyann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 - 132 of 145 reviews

Reviewed 2 November 2012

Went to a very clean pool and hot tub only to find the temperature well over 104 and dangerously hot. Complained and went back next morning to find out they don't open the area until 7AM? Really? 7AM? That's unacceptable.
Nice TV, actually HD picture (rare in hotels) but clipping signal problem drove me nuts.
Was kept up with floor noise upstairs. I understand this is something that happens from time to time, but it revealed the suspect framing and insulation. It's a Marriott, it should be built better than what it was.
The looks of the place makes you assume everything is well done and perfect. Not the case. It is still a nice hotel and I would stay again, but on the top floor.

Room Tip: High floor and check TV
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  • Stayed: November 2012, travelled on business
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1  Thank JDM2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2012

This is our third stay at the Fairfield Inn and Suites in Marion, Illinois. The hotel is very conveniently located to the highway and not far from Southern Illinois University. The property in general is clean and well kept, however the rooms are starting to show some signs of wear. There was a huge crack on the front of the bathroom vanity that you could tell had been repaired. (Like a section had broken off). Also a few cig burns on the vanity next to the sink. Nothing major that would keep me from staying again. The staff are always friendly and courteous.

  • Stayed: September 2012
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1  Thank Julierack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2012

We stayed here last night on a trip from Minnesota to Nashville. Easy to get to, pleasant staff and nice accommodations. The assistant manager checked us in, gave us an upgrade and a gift for the Marriott reward program. Jo, the breakfast attendant, was very sweet. Breakfast closed at 10 and we got down there at 9:50; she gave us time to get food and checked before putting things away. Pleasant stay overall!

  • Stayed: September 2012
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Thank travelforfulfillment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

Stopped here after driving 11 hours and used Marriott points. Pool was closed (due to the time of evening) but looked nice and the area was clean. Hallways were on the warm side and the rooms were a no frills type of room. Good size TV, Bed was semi-comfortable, the AC/Heat unit is noisy and is loud when it kicks on and off. Mini fridge was great and bathrooms were huge. Only stayed the one night to rest up to get back on the road.

Room Tip: Garmin and Tom Tom's tell you to take exit 54B however there is major road construction on the i...
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  • Stayed: July 2012, travelled with family
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1  Thank King61256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2012

Stayed two nights on business. Not sure when the hotel was built but it shows some wear. The bathroom door knob was broken and dangling. The bathtub drain stopper would not work and you had to constantly leave the water running in the tub so it wouldn't all drain out before you were finished bathing.
The room had an "odd" smell when I first arrived. I couldn't determine if it was just a musty smell or if it was a smoke smell.... I opened the window and let the room air out and it seemed to get better. The room was clean and well supplied. It had a clean microwave and clean refrigerator in the room as well.
FYI: The hotel is directly across the street from a minor league baseball team stadium and there was a game Thursday evening so the traffic was a nightmare around the hotel while the fan's were arriving and leaving.
Not much to say except it was an average stay.

Room Tip: Stayed on the third floor - it was fairly quite. Didn't really sound like the walls were paper t...
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  • Stayed: June 2012, travelled on business
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Thank bgande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

I stayed here one night on Marriott points the night before catching an! Mtrak train out of Carbondale (about 20 minutes away). Like most Fairfields, this is a basic, no frills place, but it is certainly more than a rundown motel.

My room was very clean and absolutely functional. I did not use the pool, but it looked fun, though extremely small and plain. If I was going to be here more than a night, I would look for something more upscale, but for a night, it was fine.

The clerk was friendly and efficient.

I found the breakfast to be on the ordinary side: no toast, for instance. But there were other types of items like cereal and pastries.

On balance, I'd say the Fairfield Inn at Marion is a no frills but dependable stay.

  • Stayed: April 2011
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1  Thank henryv731_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Marion

Address: 1400 N. Halfway Road, Marion, IL 62959
Region: United States > Illinois > Marion
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Marion
Price Range: £85 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Marion 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Fairfield Inn & Suites underwent a change of ownership in October 2010 and was completely renovated shortly thereafter and has had many new amenities made available to guests. New amenities include new high definition televisions in each guestroom, new electric front entry doors, new furniture and fixtures throughout the guestrooms and public areas, and the availability of complimentary high speed wired and wireless internet service to guests. We look forward to your stay with us. ... more   less 
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Also Known As:
Fairfield Inn & Suites Marion Hotel Marion
Fairfield Inn And Suites Marion
Fairfield Inn Marion
Fairfield Marion
Marion Fairfield Inn
Fairfield Inn Hotel Marion

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