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“Nice location, clean hotel, but the staff were practically worthless.”
Review of Hampton Inn Marion

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Hampton Inn Marion
Ranked #7 of 15 Hotels in Marion
Certificate of Excellence
Reviewed 5 September 2011

The girl at the front desk, who was more concerned with drawing than doing anything for guests, was our introduction to the Marion Hampton. When we checked in, she literally just checked us in, did not welcome us, tell us where anything was, or that there was breakfast, or a workout room or free drinks Mon.-Thurs. She was WORTHLESS! I think part of the problem with this hotel is that it is manned mostly by college kids who could care less about work.

The room was clean, the housekeepers were the saving grace.
The air-conditioner was noisy and needed cleaning, the fridge make loud knocking noises and the fan in the bathroom made annoying bangs and the light would flash on and off. We asked if they could fix the bulb and we were told that there were no maintenance people and we would have to wait until the morning.
Our keys to get in the hotel door by our room would not work half the time and we would have to walk around the exterior of the hotel with our hands full and go in the front. When we told by the front desk people, they said we were doing it wrong, which we weren't.
If you are a light sleeper, stay somewhere else! I had ear plugs in and a pillow over my head, plus we bought a box fan to go in the room, and I could still hear the fridge noises and the room doors slamming and the elephant staying on the floor above us who was running a marathon in the room all night.

The location was the best part. Although we did not travel to Marion to go to Target, Walmart, the mall or numerous other chain stores, they were conveniently located behind the hotel. The person I went with was a smoker and the hotel is non-smoking, but they have picnics tables with ashtrays on the hotel grounds. We actually enjoyed sitting out at the table (when the hotel staff were not hogging it) and watching birds and listening to the insects in the field , it was a touch of nature in the middle of everything.

The hotel felt clean, the location was good, the breakfast was okay. The beds were pretty firm and there was no in-room wireless internet available. The staff never informed us of any of the amenities or perks.

Bottom line, the worst part about the Hampton in Marion, based on my personal experience, is the attitude of the staff.

We will not be staying at this hotel again!

  • Stayed: August 2011, travelled with family
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Thank ottovonbraun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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400 - 406 of 419 reviews

Reviewed 27 August 2011

We frequently stay in Hampton Inns when traveling and found this hotel to be subpar compared to others we have been at. The rooms were somewhat dark and dingy, definitely not the cleanest hotel rooms. After a long day of driving, the kids were looking forward to a nice evening swim, but unfortunately the pool was closed because one of the pool lights came out and was just floating in the water. That was disappointing.

We settled into bed, but were awakened at 11:00pm by a thunderous noise. The staff decided that it was a good time to empty the trash and we were unfortunate enough to have the dumpster about 15 feet from our window. They made several trips and this lasted 10-15 minutes.

In the morning, the maintenance men were busy trimming the landscaping right outside our room with their high powered equipment. The fumes from their trimmers eventually permeated the entire room and made getting ready and the start of our day less than pleasant.

The breakfast area was crowded and hot and did not seem designed to handle the flow of people. The breakfast itself was fine.

I realize that trash has to be taken out and landscaping trimmed, but the timing seemed to be off. Perhaps had we stayed another night in a different room we would have positive things to say, but overall this was not a typical Hampton experience and I probably would not stay there again.

  • Stayed: July 2011, travelled with family
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Thank HuskerKurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2011

This is one of the best Hampton properties, and certainly a safe bet for families making the trip to Carbondale. We stayed at the hotel at least four times during our daughter's freshman year. The hotel is clean, quiet, and has a great complimentary breakfast. It is a good value. For those not familiar with the Carbondale area, it's about15-20 minutes from the SIU campus, and just off the I-57 exit. I prefer staying here as opposed to the more congested Carbondale area, and after the long drive from Chicago, it's nice to get off the road and be in the hotel within 2 minutes. It's a very good value for the $$.

  • Stayed: May 2011, travelled with family
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Thank midwestworldtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2011

What you get is w´hat you know. Typical Hampton style - clean, good location, typical rooms, same breakfast - indoor pool.
You know aht you get and you cannot be wrong going to thi splace. Friendly stuff. All over nice experience

  • Stayed: May 2011, travelled on business
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Thank shaquelle_la_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2010

We stayed here on a cold December night. Free happy hour with good drinks and hors d'ouerves, friendly staff, clean rooms, good breakfast. Highly recommend.

  • Stayed: December 2010, travelled as a couple
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2010

I travel a LOT so I decided to give this place a try because it is a Hampton and I've stayed here before, however I will not be back. The carpets were dingy and frayed the bed was really uncomfortable and I had to wipe down the entire bathroom with hand wipes from my purse before I could use it since the desk clerk said the new General Manger didn't allow them to leave the front desk?? I had stayed here before and it wasn't dirty like this, but after this experience I will not be back. Too many hotels in the area to put up with this.

  • Stayed: November 2010, travelled on business
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Thank Ruthsmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2010

This property has been in Marion for quite a number of years, and it's just as nice now as it was when it first opened. I highly recommend it. It's off the road and behind the Drury Inn, so it's quiet - no interstate noise.
'

  • Stayed: June 2010, travelled as a couple
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Thank fussytravelerAz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Marion

Address: 2710 W Deyoung St, Marion, IL 62959-4950
Phone Number:
Region: United States > Illinois > Marion
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Marion
#5 Romantic Hotel in Marion
#7 Family Hotel in Marion
Price Range: £86 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Marion 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Unwind and relax at the Hampton Inn Marion, IL hotel, where you can enjoy Kokopelli golf course, catch a Southern Illinois Miners game, or take a dip in Crab Orchard Lake. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 
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Also Known As:
Hampton Inn Marion Hotel Marion
Marion Hampton Inn

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