This is not the regular hotel I stay at while transiting to Madrid via ORD. Because of a number of events, there were no hotels available in most of the Chicago area, and my travel agent and I missed the fact that there was no hotel listed on my itinerary. After about two hours of trying different hotels, my wife found this hotel had a room available. It is a LONG cab ride from O'Hare, about $150.00 worth, but better than sleeping at the airport. The lobby was huge, and very clean. The staff were friendly, but distracted and confused as they were checking someone in ahead of me. I don't think that either one of them had been on the job long. They had trouble finding my reservation, even with a confirmation number. As a result, check in took much longer than it should have, and by the time I was finished, there were people waiting behind me. This hotel is older and because of the era it was designed in, I was assigned a very large standard room. The bed and bathroom were clean, but the carpet was worn and not up to Holiday Inn standards. I also found that several of the power outlets in the room were worn out, and would not hold a plug properly. This is not a good indicator as to overall room maintenance. The wireless internet service was erratic, with signal strength highly variable and sometimes not there at all. The hotel was quiet, even though it was nearly full, and the sleep was fine. If I had been driving, the parking would have been excellent, with a very large parking lot. To recap, this hotel has some nice features, including a restaurant and convenience store in the lobby, but it needs serious upgrading and staff training improvements to rise above the average category.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Chicago Matteson Conference Center.Matteson, a southeast suburb of Chicago, is in the heart of everything at the four-way intersection of I-57 and Rte. 30, we offer a convenient location with easy access to I-80, I-294 and I90/94.Welcome to the Holiday Inn Matteson Hotel and Conference Center NEWLY RENOVATEDComfortable with a new contemporary look, the hotel offers 202 quiet guestrooms including luxurious whirlpool suites. The Holiday Inn Matteson Hotel provides you with a home away from home. Escape to our exquisite oasis area where the indoor pool, whirlpool, game room and fitness center await you. Restaurant/Bar Our Bar Louie Restaurant offers selections for breakfast, lunch, dinner and room service featuring menu options for everyone. You can catch all the latest sports events in Bar Louie on our many large flat panel TVs open every day of the week. Relax in our huge Lounge area where you can unwind. Three beautiful ballrooms and 9 multi-purpose rooms provide 13,000 square feet of flexible meeting space. Our skilled Catering staff provides the creativity and personalized service you expect. Holiday Inn Matteson offers the most versatile and exclusive meeting rooms in the area.Nearby attractions include First Midwest Bank Amphitheatre,Tinley park covention centre,Bar Louie(onsite) and many others...Nearby Companies include Ford Motors, Applied Systems, Ace Paint, Panduit, UGN, Chicago Auto Auction, Federal Signal, Formax and ITW. The hotel is also conveniently located minutes from the Tinley Park Convention Center, Rte 66 Raceway and Casinos. ... more less
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- Also Known As:
- Holiday Inn Matteson Hotel Matteson
- Matteson Holiday Inn