We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Long Road Trip”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn Mattoon
Ranked #2 of 9 Hotels in Mattoon
Certificate of Excellence
Milwaukee, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Long Road Trip”
Reviewed 30 July 2014

Hotel Stay was quite and peaceful. Bed was very soft. I got there late after a long day of driving, and got there late, but my room was waiting for us. My family had a good night sleep and enjoyed the breakfast and was on our way. Would like to stay there again, nice break after a long road trip.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Grady D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review, 7 August 2014
Thank you for taking the time to write a review of our property. We appreciate your feedback as it allows us to see how we are doing from our guest's perspective. I'm glad to hear you enjoyed your stay with us. We appreciate your business and hope to see you again the next time you are in the area.

Kim Fanelli
General Manager
Hampton Inn - Mattoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

324 reviews from our community

Traveller rating
    178
    94
    29
    14
    9
See reviews for
129
65
26
82
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Springfield, Illinois
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2014

Very nice hotel with mostly updated rooms. The air conditioner was an older model that apparently needs to either be replaced or repaired. It didn't cool appropriately during my stay. The breakfast was subpar as there was not enough food prepared for the amount of guests in the breakfast area.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Copper382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review, 25 July 2014
We appreciate you taking the time to write a review of our property. Our goal here at the Mattoon Hampton Inn is to ensure every guest has an exceptional experience while in Mattoon. We deeply regret that the issues negatively impacted your stay. We apologize for the inconvenience and hope you give us another chance to deliver a great experience.

Kim Fanelli
General Manager
Hampton Inn - Mattoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philo, United States
2 reviews
Reviewed 3 July 2014

All staff went out of their way to make sure our stay was what we expected. We choose it for the indoor pool for a 9 year olds birthday with two friends. This was by far the best staff in hospitality that I have ever meet.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review, 11 July 2014
Thank you for your review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

Kim Fanelli
General Manager
Hampton Inn - Mattoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northfield, Ohio
Level 4 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 June 2014

We try to stay at Hampton Inns since they are fairly consistent. The front desk clerk wasn't very knowledgeable about what was available to eat in the area. The room was clean and the facility clean too. The breakfast not as good as other Hampton Inns. I would still stay here again

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HarleyFamily073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review, 11 July 2014
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Kim Fanelli
General Manager
Hampton Inn - Mattoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, AL, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014

No fan in bathroom to expel steam from shower. Air conditioner did work but took a long time to cool the room down. The room with two queen beds, desk, and arm chair was very crowded. The bathroom had no counter space. Assumed Hampton Inn had updated their rooms from years ago. I had not stayed in Hampton Inns for just that reason and probably will not stay in them again.

  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Elaine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review, 1 July 2014
Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your room didn’t live up to your expectations and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do hope the next time you are in area you will consider staying at our hotel and experience our true Hamptonality.

Thank you,
Kim Fanelli
217-234-4267
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Florida
Level 6 Contributor
138 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 June 2014 via mobile

I was traveling back to Florida after attending a wedding in Wisconsin I needed a place to stay and pulled off the interstate and found this Hampton, the girl at the desk was very friendly, a great help, very accommodating she represented not just this hotel but the Hampton brand very well I stayed June 28th 2014 because of her I would stay at Hampton again especially this one. The room was clean and comfortable, and considering how close it was to the highway it was quiet as well. I give it 4 stars stay you will not be disappointed

Stayed June 2014, travelled solo
Helpful?
Thank Garry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review, 11 July 2014
Thank you for writing a review regarding your recent stay with us. We always appreciate hearing from our guests. We are so happy you enjoyed your stay with us. Our guest's satisfaction is our number one goal and I'm glad we exceeded your expectations. Thank you for choosing the Mattoon Hampton Inn and we hope you get another opportunity to stay with us.

Kim Fanelli
General Manager
Hampton Inn - Mattoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
O'Fallon, Illinois
Level 6 Contributor
289 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 23 June 2014

Although this Hampton Inn has been a Mattoon fixture for some years, it continues to maintain a fresh feel through its ongoing improvements and a dedicated staff. Although we visit only once a year, we are always impressed by the friendliness and dedication of all of the employees from the manager and receptionists to the housekeepers and maintenance crew. The rooms themselves offer a quiet respite from the interstate, and the motel offers ample, convenient parking. An additional "plus" is the motel's proximity to interesting restaurants from know chain franchises to some local treats.

Room Tip: The upper rooms are very nice; the ones on the east side of the building offer views of traditional...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review, 11 July 2014
We appreciate you taking the time to write a review of our property. I'm glad we are able to deliver excellent customer service when you come to stay with us. I will be sure to pass your comments to the staff. It's always nice to know their hard work is noticed. On behalf of the entire staff at the Mattoon Hampton Inn, thank you for staying with us and we hope to see you the next time you're back in Mattoon.

Kim Fanelli
General Manager
Hampton Inn - Mattoon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Mattoon
0.5 mi away
Holiday Inn Express Hotel & Suites Mattoon
0.1 mi away
Baymont Inn & Suites Mattoon
4.8 mi away
Quality Inn & Suites Conference Center
Show Prices
Show Prices
Show Prices
0.0 mi away
Comfort Suites Mattoon
Comfort Suites Mattoon
#5 of 9 in Mattoon
82 reviews
1.1 mi away
Suite Dreams Hotel
Suite Dreams Hotel
#7 of 9 in Mattoon
21 reviews
7.0 mi away
Days Inn Charleston
Days Inn Charleston
#1 of 2 in Charleston
287 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Mattoon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Mattoon

Property: Hampton Inn Mattoon
Address: 1416 Broadway Ave E, Mattoon, IL 61938-4636
Phone Number:
Region: United States > Illinois > Mattoon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Mattoon
#2 Family Hotel in Mattoon
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Mattoon 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Discover the Hampton Inn Mattoon, IL hotel, located just 2 miles from downtown and close to many restaurants and shopping, including the Tanger Outlet Center. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Hilton Hotels Direct, Expedia, Priceline, Hotels.com, TripOnline SA, HotelQuickly, getaroom.com, Evoline ltd and Cancelon so you can book your Hampton Inn Mattoon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Mattoon Hotel Mattoon
Mattoon Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing