I visited the Burrator Inn on Saturday with two of my daughters and my grandson. On arrival we were told to sit anywhere we wanted.It wasnt too busy apart from a group of around 25 people sat near to us.We ordered and paid for our food at the bar.I had sausage egg chips and had peas as an extra.My grandson had a childs meal of sausage and chips and ordered beans with his.When our food arrived my grandson had peas on his plate which should have been on my plate the lady went to take the meal away so i said dont worry its not a problem i will just put the peas on my plate and maybe she could just bring out the beans that we had ordered for my grandson.With this done we ate our meals which were really nice and good value for money.We stayed for around an hour as we left we thanked the barmaid ..with that she stopped us and spoke to my daughter to say we owed money for a portion of beans!!!!!! We explained that they had got the order wrong and that we had paid for these as originally ordered but she still said we owed for them i spoke to her and explained what had happened so she then said oh ok i will knock it off the bill.
I thought this was really rude to stop someone on the way out i understand the girl was only doing her job but we paid for what we ordered before our meal arrived and to stop us on the way out to say we owed for a portion of beans i felt was quite insulting.
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