I am a Marriott Gold member and typically a big fan of their Residence Inn properties. This one worked for us, but disappointed in a couple areas. We stayed here with our travel baseball team while in town for a tournament. I suggested this hotel based on my previous experience with Marriott Residence Inns. We booked 8 rooms here over the weekend.
Rooms were fine. Clean and typical nice large rooms you usually find in a residence inn.
Common areas - large, well decorated, nice and clean for gathering.
Breakfast - good and the staff was nice and accommodating
Front desk staff - hardly got a smile anytime I stopped by and had to wait twice for the lady at the front desk to finish a conversation with a staff member before she could help. Too often seemed like a bother to answer a question. Our team manager was denied a 1/2 hour late checkout. Understand they need time to get rooms ready, but really - we booked 8 rooms for the weekend, maybe a little extra effort?? Night-time staff was nicer in general.
Pool - the kids complained of very strong chlorine that made it almost unusable
Firepit - didn't work. Would have been nice for gathering the group at nights.
I can overlook the pool and firepit as one-off issues, but don't have much use for a less than helpful or friendly staff. Especially when a gold member who stays 60 nights a year at Marriott books 8 rooms for a weekend. We will be looking elsewhere next year when booking for our baseball team as this was a common sentiment among our team parents (a very easy-to-please group).
- Official Description (provided by the hotel):
- The Moline Residence Inn is an all suite hotel with 84 fully furnished suites. We just completed a complete renovation in December 2015. We feature a business center, an indoor pool and spa, exercise room, and small meeting rooms. We offer a complimentary hot breakfast buffet every morning for all our registered guests. On Monday-Wednesday evenings-we offer our complimentary evening social for all registered guests. The hotel is located just off John Deere Road in a nice quiet of the city. ... more less
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- Also Known As:
- Residence Inn Moline Quad Cities Hotel Moline