If this is the best America has to offer - we need to start travelling in Canada or Mexico! Bad news, strange guests, dirty, young kids working the front desk, and a manager who will tell you lies to sneek you out of money! Seriously!
I arrived for a three night stay and checked in late the first night - rate $35.99 (AAA pricing). When I woke the next day I realized that the big sign out front said that a solo person room was $33.99 a night. I went and brought this to the manager's (Nathan Singh) attention and he told me that he would not refund the difference because there was a commission involved with the reservation. I told him that I booked the reservation on line with America's Best own web site - he told me that THE FRANCHISE charges a commission for reservations made on the Internet! I was charged $2 a night EXTRA because I booked directly with the hotel chain on line! I eventually called the corporate offices of America's Best Inns and spoke with a guy in the franchise department. The corporate offices told me that they DO NOT charge a commission fee for on line reservations and that the owner/manager was not correct in saying that. The manager of the facility basically lied to me in order to make an extra $2 a night off of my stay. How terrible is that!
The first room I got smelled as though there was a family of cats living there for months prior. It smelled BAD! I have severe allergies to cats - I didn't even last 20 minutes in the room and had to go to the front desk to request a new room (which was better). As I headed out the next morning I could see the hotel maintenance staff scrubbing and bleaching the room (they obviously knew there was a problem). As I sat in my truck I actually saw the manager walking out of that room carrying a grapefruit sized hairball in his hands! Very gross, to say the least. The room they gave me as a replacement was OK, and didn't have any odor problems (the carpet was cleaner, too).
They claim to have internet service - but it is terrible and sometimes connects and sometimes doesn't. It gets dropped ALL the time (and I was in the center of the building). Not a place to stay if your job requires Internet connections.
There are a lot of strange people who appear to live in this hotel, There was a VERY loud woman living there with two small dogs - her dogs would poop all over the exterior hallways and not get picked up. Her dogs would run wild throughout the parking lot (as well as into people's rooms) - and I saw her giving the dogs beer at one point!
The worst thing involved with the stay was a security issue. I arrived to the hotel for my final night's stay and found out that my key card wasn't working (may have demagnetized with my cell phone on accident). I went up to the front desk to get it recoded - and I was greeted by a young pre-teenaged girl who asked "are you looking for a room?" I was suprised to see this young (had to be 12-14 years old at best) girl working the front desk. I told her my key wasn't working - she took it, asked what room I was in, and recoded the key for my room number with no questions asked. Never checked my ID, never even asked my name - she just took the key and programmed it for my room. That was very disturbing to see how easy it was to get a key to someone else's room.
This used to be the old Motel 6 - the Motel 6 franchise looks like they moved to the building up the street (maybe to an old Hampton Inn building). I think I will make my plans to try and stay at the Motel 6 next time I am in Moline. I am determined to find a quality hotel under $50 in the quad cities area!!! There has to be one out there somewhere!!!
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- Also Known As:
- Motel 6 Moline
- Motel Six Moline
- Moline Motel Six
- Moline Motel 6