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All reviews front desk room was clean and comfortable decent place to stay reasonable rates visit family bed baseboards linens reservation facility
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Reviewed 14 October 2017

We had a group of parents and kids for an overnight stay prior to a football game. Great staff. Very Understanding. Decent rooms, good breakfast, reasonable rates.Would definitely stay here again. Indoor pool was great for the kids and the parents.

Room tip: anywhere away from our group would have been wise.
Date of stay: September 2017
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank igotgas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viraj P, General Manager at Quality Inn, responded to this reviewResponded 16 October 2017

Thank you for taking the time to leave an online review regarding your recent stay with us. Your feedback is very much valued and appreciated. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017

Cheerfully greeted at the front desk. Overall, the facility appeared to be well maintained. Our room very nice and the beds were extremely comfortable compared to our previous four nights of hotel stays along the road. Respectable breakfast was laid out. We look forward to staying at this property on our next visit to Morris.

Date of stay: August 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank dh1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 August 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

I was extremely disappointed in my stay here! Found the room to be below my standards, luckily I was alone and the wife was at home.

The arm was broken on the desk chair!

The baseboard trim was falling off the wall!

The air vent in the bathroom was disgustingly filthy!

Bathroom floor always felt sticky or tacky, not sure why, but didn't want to go barefooted on it!

Should have stayed elsewhere!

Date of stay: August 2017
Trip type: Travelled solo
1  Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 August 2017

Thank you for taking the time to leave an online review regarding your recent stay with us.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2017 via mobile

Just take a look at the pics below. Rust in the bathtub and even on the Kleenex holder. Room wasn't dark enough. There was no way to close the curtain completely. If you do stay here ask for a room at the end of the building. I was towards the front and the loud trucks parked outside my window woke me up as they were leaving in the morning. Since everyone parks up front that probably wouldn't be an issue in the back. In the future I would pay the extra for Holiday Inn.

Date of stay: May 2017
Trip type: Travelled solo
1  Thank lvzenstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MorrisQIgm, General Manager at Quality Inn, responded to this reviewResponded 8 May 2017

Thank you for taking the time to leave an online review regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2017 via mobile

Front desk staff was very friendly and professional. Our room was clean and beds were comfortable. The bathroom was unappealing, stained bathtub and slightly rusty/corroded fixtures, and old/dirty caulk. Wallpaper by sink was dirty.
It seems to be an older hotel... maintenance is tough so I'd give them a B+ for effort.
The pool was very very cold... none of the adults could stand it. Kids don't care... so they has a blast. The hotel had balls in the pool... nice touch. The kids enjoyed playing with them. Not sure where the pics of the pool area on this page came from... but there isn't a hot tub (as pictured).... Decent work out room.

Date of stay: April 2017
Trip type: Travelled with family
Thank angieinohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MorrisQIgm, General Manager at Quality Inn, responded to this reviewResponded 24 April 2017

Thank you for taking the time to leave an online review about your recent stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are happy to hear that the children had fun in the pool. All of the issues you mentioned have been addressed and resolved. We hope you will give us another chance in the future.

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