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“What No Breakfast??”

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DoubleTree by Hilton Libertyville - Mundelein
Ranked #1 of 3 Hotels in Mundelein
Certificate of Excellence
Oxford, Al, United States
Level 1 Contributor
3 reviews
3 hotel reviews
“What No Breakfast??”
Reviewed 28 June 2014

We travel quite a bit and stay at many different hotel chains. This is the first time that a Breakfast Bar was Not Included. We feel it should have, considering the price we paid. Otherwise, the room was extremely nice and the staff was friendly and accommodating.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kip S, General Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review, 21 July 2014
Dear Robert,

Thank you for writing a traveler review on TripAdvisor, I am glad to hear that you enjoyed your experience here at the property. Most full-service hotels do not have breakfast included unless you purchase a room package that includes it. I am sorry that you were unaware of this prior to staying with us. Should your travels bring you back in the near future, please contact me directly at kip.stehling@hilton.com and I will make arrangements for you.

Regards,
Kip Stehling
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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590 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
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English first
Burnham Market, United Kingdom
Level 5 Contributor
88 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 27 June 2014 via mobile

Stayed here on an over night stop from Chicago heading north. Large hotel seemingly geared up for wedding parties. However, Ticks the boxes and serves a great breakfast including excellent made to order omelettes.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank FromNorthNorfolkUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kip S, General Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review, 21 July 2014
Dear Guest,

First of all, thank you for your business. I am glad that we were able to accommodate you with what you were looking for as you traveled north. I agree, our omelets are fantastic! I will be sure to let my breakfast cooks Eddie and Tony know that their food was appreciated.

Regards,
Kip Stehling
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island, New York
2 reviews
Reviewed 26 June 2014

We had a nice stay as part of a wedding party. It was a nice surprise to get a lovely shower with beautiful tile, the same I choose for my master bathroom. I would recommend this hotel to anyone and hope you get a good price as we did.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 7Bella7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kip S, General Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review, 21 July 2014
Dear Bella,

So happy to hear that you enjoyed your stay with us. We just completed a renovation of our bathrooms and we love to hear the positive feedback, such as what you have provided. Also, it appears you have good taste! Hope to welcome you back should you find yourself in North Chicago.

Regards,
Kip Stehling
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Sacramento, United States
1 review
Reviewed 24 June 2014

The staff was very friendly and I even received a free warm cookie upon checking in. They also called me a cab without any grief upon my departure. The rooms were nice too. They even have a bar downstairs to hang out with friends. Overall, a great place to stay!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tanya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura F, Guest Relations Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review, 28 July 2014
Dear Tanya,

Thank you for taking the time to write a review of our hotel on TripAdvisor. I am pleased to hear that you had a pleasant experience while utilizing our bar and that your room was to your satisfaction. I am delighted to hear the great comments regarding the service you received from the staff and will definitely be reading this review aloud to them.

Once again thank you for the wonderful feedback we hope to service you again in the future.

Regards,

Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

Overall had good experience. The Hotel staff were very helpful. My Internet connect to Company Laptop via VPN was not going through and when I called the Help Desk they were able to resolve it in 5 minutes or so.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank vishwanathc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura F, Guest Relations Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review, 1 August 2014
Dear guest,

Thank you for taking the time to respond on Trip Advisor regarding your experience at the Doubletree in Mundelein. It brings us great pleasure to hear that your overall experience was enjoyable. My apologies for the issue you had with your internet connection. I am happy to hear they were able to get it resolved quickly. We hope to see you in the future!

Regards,

Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Castle, United States
1 review
Reviewed 21 June 2014

This was a very pleasant experience. Highly recommend this hotel and hotel chain. The accommodations exceeded my expectations. Everything you need under one roof and the warm cookie at check in was the icing on the cake. Nice personal touch.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Angela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura F, Guest Relations Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review, 2 August 2014
Dear Angela,

Thank you very much for your positive review. It brings us great pleasure to hear we were able to exceed your expectations! We hope to welcome you back should you find yourself in North Chicago.

Regards,

Laura
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Mundelien, Il, United States
2 reviews
Reviewed 19 June 2014

EXCELLENT COOKIES!! They were great to the dogs there, even gave them cookies at the desk! First time I've stayed at a Double tree for a dog show, but it won't be the last. They even had reserved a block of rooms for the dog people and had a dog run set up outside. Never had a hotel cater to us like this before....just excellent! The restaurant, altho a little expensive, was fabulous food too!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Janis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura F, Guest Relations Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review, 2 August 2014
Dear Janis,

It always pleases my team to see positive reviews such as yours. Thank you for your valuable feedback. We are delighted you and your four-legged friend enjoyed the cookies at check in! We hope to welcome you back in the near future!

Regards,

Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Libertyville - Mundelein

Property: DoubleTree by Hilton Libertyville - Mundelein
Address: 510 E Il Route 83, Mundelein, IL 60060-4237 (Formerly Crowne Plaza)
Phone Number:
Region: United States > Illinois > Lake County > Mundelein
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Mundelein
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Libertyville - Mundelein 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
Stay at our DoubleTree by Hilton Hotel Libertyville - Mundelein, in Mundelein, Illinois, a northwest Chicago suburb. Convenient to US-45 and IL-94, and only 45 minutes north of O’Hare International Airport (ORD), our hotel offers personal and engaging service. Enjoy our signature, warm chocolate chip cookie at welcome.Savor phenomenal dishes and urban ambiance at Karma Asian Food & Fine Wine. Admire the Prairie-style decor featuring one-of-a-kind stained glass front doors and solid hardwood furniture. Our glass-enclosed pool is open year round, and the fully equipped fitness center is available 24 hours a day.Choose from 183 guest rooms in standard or deluxe styles or with two-room suite options. Relax in a king-, queen- or double-sized bed and enjoy complimentary WiFi, premium channels on a 42-inch flat-screen HDTV, a refrigerator and a rain forest shower head.Host a wedding on our landscaped courtyard or coordinate a casual barbecue on the patio. Our 8,350 sq. ft. ballroom divides into eight rooms, each accommodating up to 70 people. Reserve the full ballroom for a gala for 450 guests or a conference for 500 colleagues. We also provide two additional meeting rooms, one boardroom, banquet catering, and A/V and videoconferencing services.Take advantage of our business center to connect with potential clients. Motorola Mobility, Baxter, Sysmex America, Grainger, Aon Hewitt, HSBC, Tetra Pak and Zebra Technologies are located within five miles of our hotel. Ride our complimentary shuttle to their businesses. ... more   less 
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Also Known As:
Doubletree Libertyville - Mundelein Hotel Mundelein
Crowne Plaza Mundelein
Crowne Plaza Hotel Mundelein

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