Was there to bury my Mom, asked them to clean room on Thursday, had been there since Saturday, desk cleark made a note and I ssumed it would be taken care of, upon return from one of the worst days in my life, the room had not been cleaned, and a terse message had been left on my voicemail that it is company policy that if you're only staying 7 days, then the room would not be cleaned, for their policy is rooms are cleaned once every seven days. Well Duh, doesn't that mean I should have had my room cleaned once within that seven days? they didn't see it that way. Wiifi, at login had to enter code, then they would try to up-sell their "high speed" wi-fi with more bandwidth. Which I bet most people do, for the basic in-room wi-fi was horrible, constantly dropping connection or "losing" the signal, causing you to disconnect and reconnect with the wi-fi router/repeater multiple time an evening, especially during "prime time" for internet use between 7-9 PM.
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- Also Known As:
- Homestead Studio Suites Chicago - Naperville Hotel Naperville
- Homestead Studio Suites Naperville
- Naperville Homestead Suites