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“It's clean”

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Hampton Inn Chicago Naperville
Ranked #4 of 18 Hotels in Naperville
Certificate of Excellence
Reviewed 31 January 2014

The quality of the fitness equipment was not high. The elliptical is almost worthless. The room was incredibly small. The housekeeper did not provide soap the second day. The rooms were quite small for the price, there was no refrigerator, the furniture upholstery seemed...ummm, dated, and the number of channels available on TV was laughable. I am Platinum Elite with Marriott and had not stayed at a Hilton for over a year. Now I remember why. I am still in Chicago, now staying at a Courtyard, and it's a lot nicer than the Hampton, for goodness sake for $10 a night less.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hampton
Thank bobbart913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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461 - 467 of 582 reviews

Reviewed 15 January 2014

We were in town for some business and found a deal staying here. We were pleasantly surprised at the bang for the buck that we got. I would highly recommend and stay there again. The one bad thing (and this was not their fault) they were hit with a snowstorm while we were there and their independent contractor who cleaned the lot was awful! Walks not shoveled and no one was really braving the weather. Coming from MN, we know all about snow...

  • Stayed: January 2014, travelled on business
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Thank PastorJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this reviewResponded 20 January 2014

Dear PastorJeff,

Thank you for staying with us and taking the time to review our hotel! I'm so glad you enjoyed your stay and our breakfast! I am sorry about the condition of the lot and walkways - I will be passing this information on to the company who handles these needs.

I hope to see you back again and hopefully in warmer conditions!

Sincerely,

Robin King
Director of Sales

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Reviewed 14 January 2014

wonderful staff at front desk. very helpful. van driver especially friendly and helpful. there is not a fridge in the room but just ask and they will bring one up. breakfast was a nice surprise with omlets, potatoes and sausage as well as the usual hotel fare. would stay there again without question.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hampton
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this reviewResponded 20 January 2014

Dear Dennis M,

Thank you for staying with us! I am so happy to hear that you enjoyed your stay as well as our breakfast. Thank you for also noticing the friendliness of our staff - I will be sure to specifically recognize our van driver for your comment.

If you do find yourself in Naperville please do come back and visit us!

Thank you,

Robin King
Director of Sales

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Reviewed 31 December 2013

We arrived on Friday afternoon and requested two rooms. The staff was very accomidating and we unloaded the van. The rooms were clean and comfortable. We totally enjoyed our stay. The breakfast was good and our checkout was great. I would love to stay here again.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hampton
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this reviewResponded 20 January 2014

Dear Mike M,

I am delighted to hear you enjoyed your stay with us! I will be sure to pass along your comments about your clean and comfortable rooms.

Thank you so much for taking the time to review the hotel. The next time you are in Naperville please do consider staying with us again.

Sincerely,

Robin King
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

enjoyed the hotel commendation and love the breakfast and the friendliness of the hotel staff. the room I booked for was an double but would rather have an king bed however there was none available at check in. Over all every thing was great we have dinner at an very fancy restaurant near by the hotel.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank James I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

Almost typical Hampton Inn with nice breakfast. This hotel had a couple of minor issues. The paint on the ceiling over the shower was peeling a little and the bathroom was small. Additionally, the heater fan was loud. One evening we could not get hot water for tea in the lobby. The girl at the desk tried to help but the person she called was not interested in helping. Overall, still not bad. Nice breakfast and the fitness area included free weights.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Hampton
Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

Room was clean from top to bottom and even included a note saying that duvet cover and bedding were clean. Bed was comfortable. Bathroom had nice space to tuck toiletries away though it would have been a little tight for two people to be in there at once. They did a lot with the available space. All staff were friendly from the front desk to the cleaners to the maintenance man that I encountered in the elevator. Lobby had a good variety of seating. Breakfast was included with the room rate and provided a nice array of choices. Loved that the room had multiple, accessible outlets near the bed and on the desk to plug in cell phone, computer, etc.

  • Stayed: December 2013, travelled on business
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Thank NicMic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Chicago Naperville

Address: 1087 E Diehl Rd, Naperville, IL 60563-1485
Phone Number:
Region: United States > Illinois > Naperville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Naperville
#4 Business Hotel in Naperville
#5 Family Hotel in Naperville
Price Range: £57 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago Naperville 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hampton Inn Chicago Naperville Hotel Naperville
Hampton Inn Naperville
Naperville Hampton Inn

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