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“Hampton Inn Review”

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Hampton Inn Chicago Naperville
Ranked #4 of 18 Hotels in Naperville
Certificate of Excellence
Reviewed 22 July 2014

Overall, this is an older Hampton Inn hotel that is in need of updates/renovation.

PROS:
Quiet
Friendly staff

CONS:
No microwave
No fridge
Small bathrooms
Old mattresses
Old TV (very few HD channels)
Elevators are very hot, and run slow

Stayed: July 2014, travelled on business
Thank earthsuiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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417 - 423 of 572 reviews

Reviewed 21 July 2014

This facility is very out of date, The lobby sports 70's orange and black carpeting. The cheesy polyester duvet was not comfortable, and there was no other blanket provided. The room had dingy lighting and dreary furnishings. The breakfast was tolerable but did not include any fresh fruit. Treadmill and stair stepper were out of commission. Hotel had only one computer terminal, which was hogged by rude guest for 2 hours. No safe in room. Are you kidding?

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

We stayed for three nights and the experience was great. The staff was helpful and professional. The complimentary breakfast had lots of variety and the quality of the food was excellent. The internet access was easy to use and the connection strong.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Carla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

The staff was friendly and helpful. The hotel and our room was clean. The hotel is conveniently located near I-88 and within driving distance to the Western Suburbs and also downtown Chicago. We always enjoy our stay with this Hampton in Naperville.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Aaron V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

Although I was on a business trip. I was greeted and welcomed by the staff and felt like I was at home or staying with a close friend. The room and facilities was well maintained and extremely clean. This is a hotel that I would recommend to anyone staying in the Naperville/Chicago area.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Marshal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

We stayed here about a year ago and had a great experience...clean rooms, excellent housekeeping service, great breakfast selections. Equally as well this time. Well maintained hotel with thoughtful employees. We've made good use of their complimentary van transportation service, using it to go to downtown Naperville for shopping and dining, and also the rail station for our trips into Chicago. We would definitely stay at this hotel again.

Room Tip: At the current time (7/14) another hotel is being built towards the back of this hotel, and if you w...
See more room tips
  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank trainbuff9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

Bad experience at check-up, being forced to wait for others to cut up a pizza at the check-in counter. Returning the next evening to a room with the beds un-made, no fresh towels and the used towels still in the bathroom.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Robert W B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Chicago Naperville

Address: 1087 E Diehl Rd, Naperville, IL 60563-1485
Phone Number:
Region: United States > Illinois > Naperville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Naperville
#4 Romantic Hotel in Naperville
#5 Family Hotel in Naperville
Price Range: £59 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago Naperville 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hampton Inn Chicago Naperville Hotel Naperville
Hampton Inn Naperville
Naperville Hampton Inn

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