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“Not bad for a Red Roof”

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Red Roof PLUS+ Chicago Naperville
Ranked #10 of 18 Hotels in Naperville
Certificate of Excellence
Worcester, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not bad for a Red Roof”
Reviewed 26 April 2012 via mobile

Outside looks can be deceiving, my room was modern and very nice

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank htc0511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof PLUS+ Chicago Naperville, responded to this review, 28 April 2012
Dear htc0511,

Thank you for taking the time out of your busy schedule to post a wonderful review. We are so pleased that you enjoyed your stay and the newly renovated rooms.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

It was a pleasure having you as our guest and we look forward to seeing you in the near future.

Kind Regards,

Cathy Wingler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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255 reviews from our community

Traveller rating
    132
    88
    20
    9
    6
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
Reviewed 5 April 2012

Big king bed, big flat screen tv, wood floor through out room, large desk, wi fi acess, and a helpful desk clerk Viridiana.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank courthouseusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof PLUS+ Chicago Naperville, responded to this review, 6 April 2012
Dear courthouseusa,

Thank you so much for posting an on line review. I am so happy that you enjoyed your recent stay at the Naperville Red Roof Inn. Thank you for letting us know how much you enjoyed our Superior King room with the king bed, flat screen TV, wood floor and the large desk with WiFi access.

I will make sure to share your comments with Viridiana and the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.


It was a pleasure having you as our guest and we look forward to seeing you in the near future.


Kind Regards,

Cathy Wingler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Joplin
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 April 2012

This property recently updated every room to the Next Generation Non Smoking Red Roof. We stayed here several times prior to the remodel and now twice since. The rooms have been clean and in good repair each time we have stayed. With the remodel, the beds are better. We like the wood look floor coverings, they feel much cleaner than carpet ever does. Michelle at the front desk always takes good care of us. We always get a Superior King room because of the large desk area. It makes our stay much better.

Room Tip: This seems to be a safe area with restaurants and shopping 1-2 miles south of the hotel.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank curtishardy09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof PLUS+ Chicago Naperville, responded to this review, 4 April 2012
Dear curtishardy09,

Thank you so my much for posting such a wonderful review about your recent stay at the Naperville Red Roof Inn. I am so pleased that you enjoy our new bedding and our choice of floor covering.

I will make sure to share your comments with Michelle and the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Our goal is to make each of our guest feel confident, significant, and delighted during their stay at the Naperville Red Roof Inn. It was truly a pleasure having you as our guest and we look forward to seeing you in the near future.

Kind Regards,

Cathy Wingler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galveston, Texas
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 April 2012

The Hotel Manager, Kathy Wingler, went out of her way to get us a downstairs room when the hotel was nearly full. We needed 2 double beds since there was 3 of us traveling together and since I have great difficulty with stairs, we needed a downstairs room. She called other guests who had requested two beds and asked them to switch to a single king bed so that we could be accomodated. She could have just as easily said "sorry, nothing available" as so many often do nowadays, but instead she went that extra mile to make her guests have a pleasant stay. This is a location I will stay at again, when I am in the Chicago area!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof PLUS+ Chicago Naperville, responded to this review, 4 April 2012
Dear Toni H.

Thank you so very much for posting such a wonderful review about your recent stay at Naperville Red Roof Inn. It was my pleasure to make sure that your request for first floor was granted.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

It is our goal to make each of our guest feel confident, significant and delighted during there stay at the Naperville Red Roof Inn. We Look forward to seeing you again in the near future.

Kind Regards,

Cathy Wingler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverness, Florida, United States
1 review
Reviewed 29 March 2012

Michell at the front desk was verry helpfull . The newly remodeled rooms are verry nice .

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof PLUS+ Chicago Naperville, responded to this review, 31 March 2012
Dear William T,

Thank you for taking the time out of your busy schedule to post a wonderful review. We are so pleased that you enjoyed your stay and the newly renovated rooms.

I will make sure to share your comments with Michelle and the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

It was always a pleasure having you as our guest and we look forward to seeing you in the near future.

Kind Regards,

Cathy Wingler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conklin, Michigan
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 March 2012

Great impression as soon as we walked in with no reservations. Michelle gave us three available room options and explained everything very well. She was able to answer any question and help us with everything we needed beyond our expectations. Our room was perfect for what we needed. It was spotless clean, very comfortable, and everything looked like it was brand new. The best part about the whole hotel is that it is pet friendly and does not have a fee for your pet!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LooksMrT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof PLUS+ Chicago Naperville, responded to this review, 20 March 2012
Dear LooksMrT,

Thank you for taking the time out of your busy schedule to post a wonderful review. We are so pleased that you enjoyed your stay and the newly renovated rooms. It is great to hear that you enjoy are pet friendly policy and that there is no fee for your pet.

I will make sure to share your comments with Michelle and the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

It was truly a pleasure having you as our guest and it is our hope that you will return in the near future.

Kind Regards,

Cathy Wingler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2012

Clean newly updated rooms and a very nice staff. Location is great close to everything.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paule1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof PLUS+ Chicago Naperville, responded to this review, 14 March 2012
Dear paule1313,

Thank you so very much for taking the time to complete an on line review. We are so pleased that you enjoy our newly removated rooms.

I will make sure to share your comments with the rest of the team. Feedback from our guest is always welcome as we strive to continuously improve the quality of our service.

Thank you again for sharing your experience and for being our guest, we look forward to seeing you in the near future.

Kind Regards,


Cathy Wingler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof PLUS+ Chicago Naperville

Property: Red Roof PLUS+ Chicago Naperville
Address: 1698 W Diehl Rd, Naperville, IL 60563-1138
Region: United States > Illinois > Naperville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Naperville
#2 Family Hotel in Naperville
#3 Romantic Hotel in Naperville
#8 Business Hotel in Naperville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Roof PLUS+ Chicago Naperville 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
All newly renovated, 100% smoke free rooms featuring flat screen TV's! Red Roof Chicago Naperville is nestled in the 4th largest city in Illinois and is a suburb of Chicago! Convenient to so many suburban attractions—Fox Valley Mall, DePaul University Naperville Campus, North Central College, Naper Settlement, Riverboat Casino, and Dupage County Fairgrounds are all within 2-10 miles of this hotel. Located at Diehl Road, 32 miles west of downtown Chicago, 1 mile from the Metra Train Station. Pets are welcome and complimentary. In room coffee in our Superior King rooms. Free Wifi,local and long distance calling in the continental U.S. ... more   less 
Reservation Options:
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Also Known As:
Red Roof Inn Naperville
Naperville Red Roof Inn

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