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Country Inn & Suites by Radisson, Naperville, IL
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Reviews (652)
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All reviewspool tablefront deskwafflesnice courtyardwedding guestshockey tournamenthotel shuttleindoor poolthe breakfast areahome away from homecomfortable stayfitness centerwould highly recommend this hotelking bedfresh fruithot breakfaststaff was friendly
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521 - 526 of 652 reviews
Reviewed 10 September 2013

The Country Inn & Suites in Naperville is a great place to stay! We used to live in Naperville, and before a recent trip back "home," I contacted the Mike, the manager, to see if I could invite a few friends to stop by and see us in the bar. The few friends ended up being 25, and the staff was so accommodating -- from the front desk folks to the bartender -- that it felt like hosting a party in our own house. We were even able to bring in our own food, which many places don't let you do. We stayed for four days, and experienced the same hospitality by everyone, every day.

Room Tip: The suites, of course, are the best! I am able to get up early, read or work on my computer while my husband still sleeps!
  • Stayed: September 2013, travelled as a couple
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1  Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites by Radisson, Naperville, IL, responded to this reviewResponded 13 September 2013

It is always nice to come "home", and we are delighted you chose to spend your visit with us. We appreciate your kind comments regarding our staff, and happy we were able to provide the perfect setting for you and your friends to gather. We will look forward to seeing you again very soon.

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Reviewed 9 September 2013

The front desk staff consisting of Brian, Mike, Johnny and Emma were most professional, courteous, friendly and knowledgeable of their jobs and went above and beyond to make our stay a very pleasant and enjoyable one. My wife and I will definitely stay at this hotel whenever we're in the area.

  • Stayed: September 2013, travelled with family
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1  Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites by Radisson, Naperville, IL, responded to this reviewResponded 23 September 2013

Hello Paul K! Thank you so very much for staying with us during your recent visit to Naperville, and for your very kind recognition of our team. We take extreme pride in our committed effort to ensure that each and every one of our guests is highly satisfied, and love to hear when we have succeeded! We will look forward to seeing you and your wife again very soon.

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Reviewed 3 September 2013

Good value for the Naperville area with a free shuttle to take you anywhere within a 10 mile radius. Rooms were vert spacious with a microwave and refrigerator in our large suite. We had a pull out sofa bed and a private bed with french doors. The nice plus was the amazing breakfast from scrambled eggs, bacon, sausage links, potatoes, pancakes, waffles, oatmeal to most anything else you can think of. Nice big lobby with a small bar, pool table, big screen TV and lots of room. There is also a very nice courtyard outside within the inside of the hotel. On a whole, I would definitely stay here again!!!

  • Stayed: August 2013, travelled as a couple
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1  Thank WenLeeWard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites by Radisson, Naperville, IL, responded to this reviewResponded 13 September 2013

Thank you for taking the time to share your wonderful comments about your recent stay. We are so happy you enjoyed our scrumptious breakfast, and that you were able to enjoy our courtyard. We take extreme pride in our effort to make every guest a satisfied guest, and we appreciate your feedback. We will look forward to your next visit.

Please friend us on Facebook to stay informed of our upcoming specials!

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Reviewed 1 September 2013

We stayed here for 2 days. Check-in was smooth and got a great room. The real plus was the breakfast. Best we had in a long time, real scrambled eggs, several meat options, good refill.
Property begins to show its age, but no issues so far.

  • Stayed: August 2013, travelled as a couple
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Thank hotelzoeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites by Radisson, Naperville, IL, responded to this reviewResponded 3 September 2013

Thank you for taking the time to write about your recent visit. We are delighted to read that you enjoyed your room, and our breakfast buffet. We measure our success one guest at a time, and truly appreciate your feedback. We hope to see you again soon!

Please friend us on Facebook to stay informed of our upcoming specials!

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Reviewed 31 August 2013

Good value hotel in corporate area of Naperville. Rooms have fridge and microwave and are fairly priced. Bedding very comfortable. Breakfast area well equipped with hot and cold choices. Nice homey lobby with couches, pool table, bar and popcorn and cookies each evening. Nice courtyard in center of hotel too.

One word of caution, they do offer bottled water in the room for $2 each, we were somehow charged for a water we did not use, check your bill before you leave.

Staff very helpful, though no safe deposit boxes in room, they did have them available at the front desk. I would recommend leaving computers and valuables in these if you are headed to Chicago, better safe than sorry

Room Tip: Elevator was out for a day, so choose a room on the first floor if this is an issue
  • Stayed: August 2013, travelled with family
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Thank whalewatcher09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites by Radisson, Naperville, IL, responded to this reviewResponded 3 September 2013

Hello! We are delighted to read you enjoyed your recent visit to our hotel, and appreciate you taking the time to share your feedback. We take a lot of pride in our efforts to provide a welcoming and comfortable atmosphere for all of our guests, and thank you for the recognition.

We do apologize for any incorrect postings on your bill, and invite you to call the hotel to discuss your concerns.

We hope to see you again soon!

Please friend us on Facebook to stay informed of our upcoming specials!

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