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“Wonderful staff, breakfast and extremely clean!”

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Country Inn & Suites By Carlson, Naperville
Ranked #4 of 18 Hotels in Naperville
Level Contributor
3 reviews
“Wonderful staff, breakfast and extremely clean!”
Reviewed 17 June 2014 via mobile

My family loves this Country Inn and Suites...it's the joy of our staycations! The staff is always amazing, the rooms are super clean and breakfast couldn't be better! Not to mention they offer family packages to DuPage Children's Museum and Legoland! Love this location!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Latina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review, 18 June 2014
Thank you, Latina, for making our hotel your Staycation destination! We love being a part of your special outings, and truly appreciate your business. Naperville and the surrounding area have so very much to offer, and we are delighted you have been able to take advantage of our great family packages. We will look forward to seeing you again very soon!

Please friend us on Facebook to stay informed of our upcoming specials!
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567 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
1 review
Reviewed 9 June 2014

Easily one of the best Country Inns

Pool table, outdoor enclosed courtyard, meeting rooms, a bar, big TVs, BIG breakfast, Room was kept nice in appearance and clean. What more could you ask for?

Property is located off the main drag in corporate center area, so quite peaceful, especially on a weekend.

We would gladly stay again at this property.

Room Tip: Bathrooms need a little updating but very clean throughout.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank Lora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review, 16 June 2014
Hello Lora C! Weekend getaways are so much fun, and we are delighted we were able to add to the success of your adventure. We are delighted you were able to take advantage of some of our many amenities, and will look forward to the opportunity of welcoming you back very soon.

Please friend us on Facebook!
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Wheaton, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2014

Over the 2014 Memorial Day Weekend, my daughter & fiancé tied the knot! Country Inn & Suites Naperville was the chosen hotel destination. The wedding guests used nearly 40 rooms, as well as the lobby / lounge, pool, courtyard, dining area, shuttle bus....EVERYTHING about the stay was fantastic!! I highly recommend this hotel...and THE STAFF was beyond incredible! Every single employee was helpful, courteous, knowledgeable, and enthusiastic about our event! I STRONGLY RECOMMEND this Naperville hotel!!!

  • Stayed May 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank PattyPfennig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review, 16 June 2014
Thank you so very much, Patty, for the wonderful critique of your visit with us. We were honored to play such an important role in this most very special event, and delighted to read your comments. We understand how very stressful planning a wedding can be, and are so happy to know we succeeded in alleviating so much of the stress that can come along with accommodating out-of-town guests. We wish your daughter and her new husband years of happiness, and hope to see you all again for the first anniversary celebration!
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Watertown, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 June 2014

We have enjoyed multiple stays here while visiting family in the Naperville area. Always welcomed by a friendly and helpful staff. Comfortable accommodations and nice breakfast. Also have enjoyed the pool!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review, 4 June 2014
Dear Jan H, it is always such a pleasure to welcome back returning guests, and we truly appreciate your friendship and your loyalty. We love being your home away from home when you visit Naperville, and will look forward to seeing you again soon.

Please friend us on Facebook to stay informed of our upcoming specials!
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1 review
Reviewed 1 June 2014

Stayed for a hockey tournament. There were at least 2 young hockey teams (7-11) and an older group (15-17) plus a track team from out of state. The hotel management and staff were very friendly and helpful. Rooms were clean. Breakfast was delicious and kept well stocked. One of our best experiences staying at a hotel for a tournament. Highly recommend.

  • Stayed May 2014
    • Value
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    • Service
Helpful?
Thank Tess541966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review, 17 June 2014
We were delighted to have you as our guests, Tess541966! We have worked very hard to understand and recognize the special needs of traveling sports teams and families, and are so happy you enjoyed your stay with us. We truly appreciate your business and referrals, and hope to have the pleasure of welcoming you back very soon.

Please friend us on Facebook to stay informed of our upcoming specials!
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Rockford, Illinois
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

Unfortunately we stayed at this motel when there were tournaments going on and it was booked with a lot of kids being there. The staff was courteous and very accommodating. We realize with that many kids, etc. being there it is hard to keep peace but from our point of view the supervisors/chaperones should have done a better job of controlling them They were running the halls all night and were very loud. When the advance registrations were made, we also requested the 3 rooms be close to each other and that did not happen. It would have been nice if all the sport participants could have been put on one floor. The breakfast was great and the rooms were clean. Maybe it will be better next time.

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
1 Thank Catlover71_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review, 29 May 2014
Thank you for taking the time to share your feedback regarding your recent stay. We apologize for any inconveniences you experienced as a result of our full house, and listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Thank you so much for your business. Please reach out to any of our employees directly should you have any concerns during or after your next stay.
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Sheboygan, Wisconsin, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 May 2014

Lauren Johnston and the entire staff were great. We had two hockey teams with 30 boys 7-11 year old staying here. We know it is up to us parents to keep our kids inline. not the hotels. They handled our chaos very well. This hotel was the classiest hotel I have ever stayed at for hockey. The name and team logo on every door. The players gift bag in the room. Letting us have a team supper in their breakfast area. Lauren was very easy to call or email for information before our stay. I will recommend you too other teams in the future. The rooms were clean. The beds were soft. The pool was warm. The bartender was friendly. He even cut our pizza for us. Very nice courtyard for the boys to play in. The breakfast was great. Best hotel I have ever stayed at, and I have 2 boys who travel for sports. Thanks Joe Cardarelle

  • Stayed May 2014, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review, 26 May 2014
Hello Joe! Thank you so very much for taking the time to write about your experience. Your recognition of our staff and services, as well as your commitment to recommend our hotel to other teams, tells us that our ongoing effort to ensure each and every one of our guests feels special is working. We strive to understand the specific needs of traveling teams, and appreciate the opportunity host your group. We will look forward to seeing you again soon!
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Additional Information about Country Inn & Suites By Carlson, Naperville

Property: Country Inn & Suites By Carlson, Naperville
Address: 1837 Centre Point Cir, Naperville, IL 60563-9363
Phone Number:
Region: United States > Illinois > Naperville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Naperville
#6 Business Hotel in Naperville
#6 Romantic Hotel in Naperville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Naperville 2.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Country Inn And Suites Naperville
Country Inn & Suites Naperville Hotel Naperville
Country Inn Naperville
Naperville Country Inn

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