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“Decent hotel”

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TownePlace Suites Chicago Naperville
Ranked #13 of 18 Hotels in Naperville
Nashville
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Decent hotel”
3 of 5 bubbles Reviewed 23 July 2014

Overall this hotel was nice. The best thing about the hotel is the staff was very friendly. Especially Younas, he was friendly and very informative! The second best thing was the breakfast buffet. There was a nice amount of options, and plenty of seating. The room was spacious and clean, for the most part. There was a ring around the tub in the bathroom (this was the only downside to the room). The bed was really comfortable. The hotel is having some renovations done, but the noise didn't disturb me. There is a lot of construction in the area, so traffic was a little bad. There is a abundant amount of restaurants near by and plenty of shopping. The Chicago Premium Outlet mall is a very short drive away.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank M V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at TownePlace Suites Chicago Naperville, responded to this review, 24 July 2014
Dear M V,
Thank you for your review of the TownePlace Suites Chicago Naperville. I'm glad to hear that you enjoyed our friendly staff, complimentary breakfast and spacious suites. Please accept my apologies for your tub not being properly cleaned. I will address this with my housekeeping staff to ensure any deficiencies are corrected. We hope you will allow us to host you again the next time you find yourself in the area.

Sincerely,
Pavel E.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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52 reviews from our community

Traveller rating
    20
    23
    7
    0
    2
See reviews for
24
4
2
13
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
New Delhi, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 12 March 2014

It is a nice hotel with kitchen for long stays. I was there for 3 weeks. Very convenient as my offic e was just couple of miles away. There are shopping places restaurant etc nearby. There are factory outlets about 3 miles away for good shopping opportunity. Very courteous hotel staff. Free breakfast included in fare. Has a tiny Gym and a swimming pool as well.

Room Tip: Higher floors are quieter!!
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ksharma_ind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northfield, Illinois
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 19 February 2014

We chose two bedroom suite and it was perfect for six of us. Each suite with its own bathrooms and separate temp controls. Hotel was clean overall, but they seemed to have some moisture issues. Pool was great. In fact it was the only one I found with a hot spa around Naperville area. Though the bleach smell was quite strong, the pool was very clean. Request for pool towel was immediately answered. Breakfast was okay, Kitchen had almost everything that we needed and was in working order.

Room Tip: Request top floor to keep it quiet.
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank desertpole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
Level Contributor
144 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 11 February 2014

We stayed at this hotel for a week and we liked it very much. We had a large one bedroom suite with two queen size beds. The hotel was very clean and well maintained. The staff was friendly and helpful and the breakfast (included in the rate) was OK. There was a little exercise room and also guest laundry facilities. There are several restaurants in the area.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EvaStockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adams, Massachusetts
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 14 January 2014

I have stayed in this hotel several times over the years. This time, it seemed like things weren't quite as kept up as they usually are. The staff was excellent, as always. The hotel is clean, comfortable, and a nice place to stay. I stay here for several weeks at a time for work. The kitchen is small, so it is difficult to do any cooking.The fridge is large. There is a small dishwasher. There are two washers and dryers on site, which worked well and were always free when I wanted to use them. They also have a small gym with two treadmills which were always open when I wanted to use them. The cleaning ladies were a little pushy about when they could clean my room, but they cleaned the room well. There was a cleaning product that they used or it was used in the dishwasher which smelled very unpleasant.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgetown, Texas
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 December 2013 via mobile

We stayed in a two bedroom suite for a four day visit with family in the Naperville area. Room was very nice with enough room to be comfortable for a long stay. The kitchen was well stocked with dishes and cooking items. Only problem was a noisy refrigerator. Since we were there during the winter the pond was cover with snow and made a very picturesque scene.

Stayed December 2013
Helpful?
Thank Rosegranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 16 November 2013 via mobile

I stayed there twice for two weeks on a business trip. Rooms are spacious, clean and comfortable. Staff is very friendly and helpful. Shopping and restaurants are close by. The only downside from my pov is the breakfast, which is pretty dull and disappointing. Other than that I totally recommend this hotel.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ramikushnir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Chicago Naperville

Property: TownePlace Suites Chicago Naperville
Address: 1843 W Diehl Rd, Naperville, IL 60563-1890
Region: United States > Illinois > Naperville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 18 Hotels in Naperville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Chicago Naperville 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Our renovated Marriott hotel is conveniently located 1/2 mile from I-88 in Naperville, IL, just 30 miles from Chicago airports and minutes from downtown Naperville, Riverwalk, Naper Settlement, Chicago Premium Outlets and various dining. All of the suites are 50% larger than a standard hotel room and include fully-equipped kitchens, free wireless Internet and breakfast daily. The TownePlace Suites is perfect for extended stays on vacation or business. ... more   less 
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Also Known As:
Towneplace Suites Naperville Hotel Naperville

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