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“Go somewhere else!!! Would NOT recommend!!”
1 of 5 bubbles Review of Motel 6 Naperville

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Motel 6 Naperville
Ranked #16 of 18 Hotels in Naperville
Bonner Springs
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Go somewhere else!!! Would NOT recommend!!”
1 of 5 bubbles Reviewed 5 August 2014 via mobile

We decided to stay just outside of Chicago to save on hotel expense. We chose this place as it was affordable, and had decent reviews with nice pictures. The rooms in the pictures did not match what we ended up with. The room just felt dirty, it was very hodgepodge, the bathroom door had a painted over hole, uncomfortable beds, dirty carpet. We had no choice the first night but to stay, but we mentioned to the front desk how this room is not what we had seen advertised and would like to check out early. We were told there would be no refunds. I am a very frugal person but I was not comfortable staying here for two more nights. So we took a loss, and checked out early. I would not recommend this place to anyone.

Stayed July 2014
Helpful?
1 Thank Andersonmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed R, General Manager at Motel 6 Naperville, responded to this review, 14 August 2014
Thank you for taking time to write a review. I apologize that your stay was not comfortable this time. Hope you will give us another chance to serve you and make your next trip comfortable and pleasant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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218 reviews from our community

Traveller rating
    37
    31
    54
    44
    52
See reviews for
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71
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Los Angeles, California
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 6 July 2014

I booked a "standard" room with a full-size bed. The room was clean overall. The bed was bouncy, not much cushioning, and I woke up with a backache. The room was quite small and the bathroom/ shower area was tiny. The room was large enough for two people who really like each other, but for a couple with a baby, it's a tiny room. Older decor. Dark teal carpeting. It's been a long time since I've seen teal-colored carpeting.

The water pressure in the shower was fine. They provide shampoo, conditioner and a hair dryer, plus an iron and ironing board. The in-room coffee was Maxwell House (good) and breakfast consisted of bagels, dry cereal, instant oatmeal, fruit, some kind of orange juice, coffee and hot water for tea.

For the price in this area it was about what I was expecting. I checked in late at night and my floor stank of marijuana. I don't freak out when I know people are smoking pot somewhere on my floor, but man it stinks! I hate the smell of it. I wish pot smokers would be considerate of people who are allergic to smoke or really hate the smell. I informed the woman at the front desk about the odor. She said she would look into it. I don't know if she did. This is not the first motel I've stayed at where I smelled pot and it will no doubt not be the last.

Other than that new reality of traveling at some hotels, the staff overall was helpful and competent. I would stay here again for one or two nights, but the room is too small, in my opinion, for a comfortable long stay.

Room Tip: Don't stay in a room near the elevator. It squeaks loudly and the doors clunk together. If you b...
See more room tips
  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PersonintheVicinity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed R, General Manager at Motel 6 Naperville, responded to this review, 17 July 2014
Thank you for taking time to write a review. You mention that the standard room with double bed was little small for your family, and the bed was not comfortable. I apologize for the inconvenience. Please stay with us again we will upgrade your room to a queen size bed hope you will enjoy it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington Dc, District Of Columbia
1 review
3 of 5 bubbles Reviewed 25 June 2014

Basic but needs attention to details. In our room the shower curtain holder was not level so the shower curtain kept falling open during the shower.

The occupant before us had damaged the table edge in the room and the edge fell off and spent our stay sitting on a chair.

Twice we had to ask for toilet paper or a face cloth because the staff hadn't anticipated the need.

These things add up and bring down your sense of what should be a basic solid place to stay at a reasonable price.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Larry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syed R, General Manager at Motel 6 Naperville, responded to this review, 27 June 2014
Thank you for writing a review. Your feed back is very important for us . We will take care of the issues that you mention. I apologize for the inconvenience hope that you will give us another chance to serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Motel 6 Naperville

Property: Motel 6 Naperville
Address: 1585 Naperville Wheaton Rd, Naperville, IL 60563-1556 (Formerly Travelodge Naperville)
Region: United States > Illinois > Naperville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #16 of 18 Hotels in Naperville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Motel 6 Naperville 2*
Number of rooms: 114
Official Description (provided by the hotel):
Motel 6 Naperville is conveniently located to Ogden Mall, several golf courses, and museums. Wrigley Field, United Center and all Chicago has to offer is about 25 miles away. We have a coin laundry facility and free Wi-Fi in all modern guest rooms. ... more   less 
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