We got to our room and found out that none of what we requested in the reservation were there. We’re four people with only three towels, no rollaway no extra pillows called front desk no one answers for 15 minutes finally answered saying the rollaway will be there shortly. No one brought anything I went down to the lobby to get the stuff CUT LONG STORY SHORT rollaway didn’t get to the room an hour and half after checking in.
Chemicals in pool needed some work to much chlorine discolored our bathing suits also pool needed to be vacuumed.
Staff performance wasn’t acceptable the lady at the front desk wasn’t having a great day I assume. I asked for some tooth paste hotel didn’t have any.
I usually don’t comment on my stays but for this property the manager must be notified to keep Marriott standard's high as usual.More
- Free Wifi
- Free Parking