My family stayed one Wednesday night after a fun filled day at Great America. Our room was nice and clean. The beds & pillows were very comfy! Since we stayed on the 10th floor, we had access to the Club Lounge. Too cool! There, we met Robert. He was the "man in charge" of the Club Lounge Wednesday night and I must say he is the epitome of customer service. This guy truly enjoys his job. Robert bent over backward to make sure our visit was memorable! Thursday morning we met Elizabeth at the Club Lounge during breakfast......again, outstanding, friendly service and she shared her vast knowledge of the surrounding area. Breakfast rocked and Elizabeth never let me see the bottom of my coffee cup! Kudos to a very well run hotel!
- Official Description (provided by the hotel):
- Renaissance Chicago North Shore Hotel offers refined luxury and superior service moments Fortune 500 companies and Northwestern University. Our Northbrook, Illinois hotel's location is ideally situated a short drive from beautiful Chicago Botanical Garden as well as Ravina Park. We invite you to stay with us in our AAA 4-Diamond award-winning accommodations, which include stunningly appointed guest rooms and guest suites. Each of our rooms features ultra-plush bedding, premium bath amenities and high-speed Internet. On our property, guests enjoy lavish gathering spaces, 2 full-service restaurants and a lounge showcasing cocktails and live entertainment. If you are planning an event in Northbrook, we can host you and your colleagues, friends or family for an elegant function or gathering. ... more less
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- Also Known As:
- Renaissance Northbrook
- Northbrook Renaissance