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“Great room, Great rate, great service!” 5 of 5 bubbles
Review of Hilton Northbrook

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Hilton Northbrook
Ranked #1 of 4 Hotels in Northbrook
Fond du Lac, United States
1 review
“Great room, Great rate, great service!”
5 of 5 bubbles Reviewed 3 December 2013

The Hilton Northbrook is a great place to stay when we come to visit our son and his family. The staff is friendly and the rooms are spacious and clean! We have eaten in the restaurant a number of times. The food and service have been consistant, too!

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Randall M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, 18 December 2013
Good morning and thank you for staying with us, we appreciate you taking the time to write such a good review of our hotel.

We look forward to seeing on your next visit to Northbrook.

Happy Happy Holidays!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

583 reviews from our community

Traveller rating
    245
    192
    90
    34
    22
See reviews for
138
88
28
274
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
riverside, United States
1 review
4 of 5 bubbles Reviewed 30 November 2013

Hotel was great but only tried room service breakfast once and they were a no show / no call. Very nice hotel if room service had showed up when needed. They did comp breakfast in restaurant but cut my 1 day to see Chicago by 3 hours.

  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lawrence J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, 3 December 2013
Good morning and thank you for staying with us, we appreciate you taking the time to write a review about your stay at our hotel.

I would like to sincerely apologize about your in room dining experience and will share your comments with our room service manager.

We are glad that the rest of your stay was enjoyable.

Have a Happy Holiday Season!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dekalb, United States
1 review
4 of 5 bubbles Reviewed 28 November 2013

I stayed here while on business in Chicago and found the rooms to very large and well maintained except in my room I had to turn the temp up to 80 for the heater to be on high enough for the room to not be cold(it wasn't working right somehow) and the only other thing that was a problem was the internet. Both the wired and wireless cost $10 a day when I pay $210 a day for a hotel I generally expect the internet to be included which it was not. Other than that the rooms were great the Staff was very friendly and helpful.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Karl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, 3 December 2013
Good morning and thank you for staying with us, we appreciate you taking the time to write such a good review of our hotel.

I noticed your from Dekalb go NIU what a season!! 13-0.. The high school boys soccer team regional champs. The girls volleyball team all conference champs. Very exciting year..

My Son is Dylan Hottsmith All Area and Big 12 Conference MVP and yes I'm proud to live in Dekalb..

I will share your comment with our ownership..

Have a Happy Happy Holiday Season!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oshawa, Canada
1 review
5 of 5 bubbles Reviewed 27 November 2013

The rooms were large and very nice. The service staff were friendly and helpful. The bar/pub was very nice onsite as well as the restaurant. Service great. Will definitely stay there again if in the area

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jacqueline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, 3 December 2013
Good morning and thank you for staying with us, we appreciate you taking the time to write such a good review of our hotel.

We look forward to seeing on your next visit to Northbrook.

Have a Happy Happy Holiday Season!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 25 November 2013

Great atmosphere, friendly and helpful staff and a wonderful view of the river at the restaurant ! I come here every month and I have always had consistent service. The food is also very good and you have everything you could possibly need.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 555tanjab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, 3 December 2013
Good morning and thank you for staying with us, we appreciate you taking the time to write such a good review of our hotel.

We look forward to seeing on your next visit to Northbrook.

Happy Happy Holidays!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lewisville, Texas
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 19 November 2013

Stayed at Hilton which was very close to client in Lincolnshire. Flight was late but awoke the next morning well rested. Breakfast delivered was fresh and filling. Room was quite and well appointed. Can't go wrong staying here...to bad the traffic is so terrible.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Goodloe9051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, 20 November 2013
Good afternoon and thank you for staying with us, we appreciate you taking the time to write such a good review of our hotel.

We look forward to seeing on your next visit to Northbrook

Have a Happy Holiday Season!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Richland Hills, Texas
Level Contributor
404 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

I ended up in a smoking room in this hotel. The room itself was nice and it was very clean, but the smell of smoke was overwhelming. I didn't think it would bother me, but it really did. The hotel has a nice restaurant/lounge area and they make excellent sandwiches. There's really not much around this area, so you are kind of off by yourself, but it's very quiet and a nice place to stay.

  • Stayed March 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank c685710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, 3 December 2013
Good morning and thank you for staying with us, we appreciate you taking the time to write a review of our hotel.

I would like to sincerely apologize for the inconvenience you encountered with odor in your room.

We look forward to seeing on your next visit to Northbrook.

Happy Holidays!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Northbrook

Property: Hilton Northbrook
Address: 2855 Milwaukee Ave, Northbrook, IL 60062-6103
Phone Number:
Region: United States > Illinois > Northbrook
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Northbrook
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Northbrook 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook

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