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Super 8 Chicago Northlake O'Hare South
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Reviews (490)
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All reviewsfront deskroom was cleanfree shuttlereasonable ratesthe shuttle driverhome away from homebreakfast areao'hare airportcomfortable stayblue linechecking infree breakfastmotelsouthlakesuper8chicago
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475 - 480 of 490 reviews
A TripAdvisor Member
Chicago, Illinois
14
Reviewed 12 February 2006

My experience at this Econo lodge was terrible to say the least. The manager or perhaps owner himself Mr. Joseph Chang does not understand the basics of customer service. My car needed a battery boost, in order to access the car's hood the car on the right would have to be moved. To my good luck, or so I thought, the car was a rental car rented by the front desk clerk. The clerk asked permission for a moment to leave her position, to be able to move the car. Mr. Joseph Chang's reply "no way", then turning to me and saying it is your problem call a tow truck. Having no choice so I did. May I note there were no customers at the time at the front desk the walk to move the car was approximately 35 feet, and Mr. Joseph Chang did not appear overly busy at all, for he had at least 10 minutes to lecture me that it was not his job to help me! The customer that is. Don't
expect any basic service at this one, stay at your own risk.

  • Stayed: February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harvard100, Manager at Super 8 Chicago Northlake O'Hare South, responded to this reviewResponded 15 August 2011

Dear Guests,

Please be advised that the Super 8 Northlake Chicago O'Hare South Hotel has been under new ownership and management since 2009. Any reviews prior to this date do not apply and should in no way be associated with the service and accommodations of the Super 8 Northlake O'Hare South hotel today. Thank you for your understanding.

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Atlanta
13
Reviewed 27 November 2005

I went to Chicago for a visit in Nov. and stayed in this hotel. It is about 5 miles from the nearest Train (inside O'Hare) to downtown, but they provide a free shuttle service every hour from 4:30 am to 11:30 am, and then again from 3:30 pm to 10:30 pm. The ride takes about 15 minutes, and then 40 minutes to get to downtown from O'Hare. The people are very friendly, The shuttle driver is very nice. She took us to the train station even after we missed the 11:30 am ride.

The room is clean, good for the money. I had a good time in Chicago and I would definitely recommend this hotel to anyone that is on a budget and doesn't mind the 1 hour time it takes to get to downtown, just wake up early.

  • Stayed: November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harvard100, Manager at Super 8 Chicago Northlake O'Hare South, responded to this reviewResponded 15 August 2011

Dear Guests,

Please be advised that the Super 8 Northlake Chicago O'Hare South Hotel has been under new ownership and management since 2009. Any reviews prior to this date do not apply and should in no way be associated with the service and accommodations of the Super 8 Northlake O'Hare South hotel today. Thank you for your understanding.

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Ann Arbor, MI
12
Reviewed 15 April 2003

A reliable budget hotel. We always stay here when traveling in/out of O'Hare. Free shuttle, clean rooms, VERY AFFORDABLE. For the price, you can't beat it.

  • Stayed: January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harvard100, Manager at Super 8 Chicago Northlake O'Hare South, responded to this reviewResponded 15 August 2011

Dear Guests,

Please be advised that the Super 8 Northlake Chicago O'Hare South Hotel has been under new ownership and management since 2009. Any reviews prior to this date do not apply and should in no way be associated with the service and accommodations of the Super 8 Northlake O'Hare South hotel today. Thank you for your understanding.

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Milwaukee, WI
13
Reviewed 15 January 2003

No frills, but a great deal if you're on a budget. Clean rooms. Free shuttle service to/from O'Hare. Connected diner.

3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harvard100, Manager at Super 8 Chicago Northlake O'Hare South, responded to this reviewResponded 15 August 2011

Dear Guests,

Please be advised that the Super 8 Northlake Chicago O'Hare South Hotel has been under new ownership and management since 2009. Any reviews prior to this date do not apply and should in no way be associated with the service and accommodations of the Super 8 Northlake O'Hare South hotel today. Thank you for your understanding.

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile
Google Translation

Stayed: February 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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