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Doubletree Hotel Chicago Oak Brook
Ranked #4 of 8 Hotels in Oak Brook
Certificate of Excellence
Reviewed 18 June 2014

We stayed here recently while my spouse was attending a conference at the same location. Very reasonable conference room rate. Free wifi. Restaurant (the Atrium) and bar/brille (Foxes) on premises. Good food at reasonable prices. Since hotel is older, rooms are not large. But they are updated and have nice furniture. Bathrooms are smaller, but also updated. Most of all, the staff was friendly and the facilities were clean and well kept. I believe the maid service was excellent. There is also covered and lighted parking for those arriving by car. However, no real concierge services since this is located in Chicago suburbs. Across the street from Oak Brook Mall and just blocks from access to I-88 tollway.

Room Tip: If only a king bed needed, then you will want to book that room as it gives you more "walking a...
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  • Stayed: June 2014, travelled on business
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Thank Buddo46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded 22 June 2014

Buddo46,

Thank you for taking the time to share your experience, I hope the conference was productive for your wife!

Chris Johnson

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619 - 625 of 1,006 reviews

Reviewed 18 June 2014

Fitness area and pool were great, except the heat in both was too much to exercise in comfortably. Room was spacious, but the shower handle was kind of funky and the toilet easily clogged. Employees were friendly and helpful. Convenient shuttle to the train was great!

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank 549Matt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded 22 June 2014

549Matt,

Thank you for being our guest, and for taking the time to give us your insight. We did address the items in the bathroom, and have the air conditioning issue sorted out in our fitness center.

We look forward to having you back as our guest.

Chris Johnson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

Came into town for a work seminar & stayed onsite at the Double Tree. Very convenient to stay at the same place as the conference. Rooms could have been a little bigger based on other Double Tree's I've stayed at before.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Brad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded 22 June 2014

Brad H,

Thank you for your kind words. Our Standard King rooms are larger than the King Balcony, so if you desire a larger room next time, let us know, and we can make that happen!

Chris Johnson

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Reviewed 13 June 2014

The hotel is in a pretty good location with easy access to roads, next door mall and restaurants of various choices. The staff is helpful and friendly. Sleeping was fine as I was on the top floor (Executive) due to an upgrade so I'm not sure how noisy the normal floors are. The value was good due to a discount that included their pricey breakfast. Food is average overall.

I did notice that the fixtures/furniture could use replacing soon. Some wall lamps were bent downwards, wall paper pealing in some spots and room cleaning could be more complete. Bathroom was fine except for the wall fixtures. Pool side equipment rooms are well maintained.

The big ding is the pool area which needs work and needs a better daily cleaning. The walk way covering around the pool needs to be replaced in a number of locations. It also was dirty including spider webs that had enough in them to show they have not done a top down cleaning in many days. Chairs and towels provided were just fine.

Room Tip: If an Honors member or can get an upgrade to the Executive floor, take it. No one will be above you...
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  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Randolph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded 16 June 2014

Randolph M,

Thank you for staying with us, and for providing your feedback. I walked the pool with our Executive Housekeeper, and did some detail cleaning of the pool. We always are working hard to deliver a clean fresh product, and thank you for helping us achieve that goal.

Chris Johnson

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Reviewed 11 June 2014

Very clean and quiet. Love the bed. Easy to get back on major highways in Chicago to get back home. Staff are very professional. I was there for Craniosacral seminar and the session rooms were well maintained with ample coffee , tea, and water available. Very nice location near shooping within walking distance,

  • Stayed: June 2014, travelled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded 22 June 2014

Deborah B,

We are the Premier Meetings Facility in the Western Suburbs. Also, we are currently completely renovating all of our meeting space, and our introducing our new Farm to Fork focused Catering and Banquet menus.

We look forward to showing off all our exciting new changes this August!

Chris Johnson

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Reviewed 9 June 2014

Excellent rooms and conference facilities. Staff was knowledgeable and courteous. Close and convenient proximity to restaurants, shopping and entertainment. Reasonably close to O'Hare Airport as well. Facility and location are strongly recommended.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Don L G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded 22 June 2014

Don L G,

For business or pleasure, we have the facility, amenities, location and one heck of a great team to take care of all your travel needs!

We look forward to having you back as our guest!

Chris Johnson

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Reviewed 4 June 2014

I liked that this hotel has on- location restaurants, a mini shop, and room service. There were many options for delivery as well, such as a classic Chicago pizza icon, Giordano's. My family enjoyed a stuffed pizza on our last night in town after using the great pool and gym!

  • Stayed: March 2014, travelled with family
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Thank Tina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded 22 June 2014

Tina S,

I spent just over 3 years working in Texas, and one of my favorite things about being back in Chicago is the Pizza!!

Thank you for staying with us, and for taking the time to share.

Chris Johnson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Rd, Oak Brook, IL 60523-3923
Phone Number:
Region: United States > Illinois > DuPage County > Oak Brook
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Oak Brook
#3 Business Hotel in Oak Brook
Price Range: £85 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Number of rooms: 428
Official Description (provided by the hotel):
The Doubletree Chicago Oak Brook is the perfect location for your leisure or business trip. Close to O'Hare and Midway Airports, just 18 miles to Chicago, walking distance to Illinois' largest outdoor shopping mall, and convenient to the Metra Train, zoo, theaters, and golf courses. Book a Chicago weekend escape with all the fun and attractions without the downtown Chicago expense. Hotel features FREE parking, local transportation and warm chocolate chip cookie with walnuts, at check-in. ... more   less 
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Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree

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