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“if you can get therethis is the place to stay”

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Best Western Plus Chicago Southland
Ranked #1 of 1 Hotels in Oak Forest
Certificate of Excellence
Independence
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“if you can get therethis is the place to stay”
Reviewed 5 August 2014

everyone there was interested in our comfort even the security guard.
our beds were very comfortable and clean, the only problem that I had is that the handicap parking is very limited and at least my room was a good distance from any the exitsI will stay there again

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwchicagosouthland, General Manager at Best Western Plus Chicago Southland, responded to this review, 8 August 2014
Thank you for your review. We are happy to provide our guests with the best available service at all times. We are looking forward to serving you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

251 reviews from our community

Traveller rating
    127
    76
    28
    11
    9
See reviews for
93
39
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69
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
Reviewed 4 August 2014

Great location in south suburbs with direct access to 57. We visited downtown and all the museums on Lakeshore dr. with no tolls to be paid.. The hotel was great from breakfast to late evening swim s. Good staff to help when needed. Location, location, location.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 579scottr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwchicagosouthland, General Manager at Best Western Plus Chicago Southland, responded to this review, 8 August 2014
We appreciate you taking the time to leave your positive review. We are glad you found our location very convenient to get Downtown and we are also glad to hear you got to enjoy some of our amenities during your stay. We look forward to serving you during your next visit to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aledo, United States
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 August 2014

Hotel was good-needed more care on cleaning around the rim of room with vaccuum! Beds were alittle hard and maybe new mattresses would help-Was clean otherwise. Could hear the couple upstairs having sex. So rooms are definitely not sound proof. Will stay at this hotel again. We had a daughter in surgery at the University so this was a convenient hotel for us.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwchicagosouthland, General Manager at Best Western Plus Chicago Southland, responded to this review, 5 August 2014
Thank you for being our guest and taking the time to leave us a review! I will be sharing your comments with my housekeeping team and I apologize for any noise you heard during your stay. Please let us know of any noise complaints when they occur so we can take care of them. We look forward to serving you in the future and I can guarantee these issues will be taken care of on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redford, Michigan
1 review
Reviewed 31 July 2014

Kathi at the front dest always had a smile and helpful advice. What a wonderful way to end a vacation! Very close to Chicago. Also a lot if restaurants are near by but not to close to Chicago that you are in the craziness of driving. The hotel pool is very nice!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Theresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwchicagosouthland, General Manager at Best Western Plus Chicago Southland, responded to this review, 5 August 2014
Thank you for your incredible review. We appreciate your kind comments and look forward to serving you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sussex, Wisconsin
Level Contributor
162 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 31 July 2014

We picked this hotel for a one-night stay and were satisfied. The desk clerk was very friendly and the decor of the hotel was very modern. Our room was clean and comfortable. Beds were fine. The biggest drawback was the room was on the freeway side and the vehicle noise from I-57 was constant. If you are a light sleeper, ask for a room on the back side of the building or pick another location. Also, if you plan to arrive in the evening, make sure you are prepared with directions as the hotel is located adjacent to an industrial park and it's difficult to see the street signs.

Room Tip: Rooms on the back side are more quieter.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank dbutler385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwchicagosouthland, General Manager at Best Western Plus Chicago Southland, responded to this review, 5 August 2014
First let me thank you for taking the time to leave us a review! We are happy to hear you enjoyed our clean and comfortable hotel. I would like to apologize that you heard some traffic noise during your stay. We look forward to serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 July 2014

My experience with this hotel is that the common area's and room were clean, however the walls were thin. The clerk that checked me in was friendly. I will say that I had to ring the customer service bell after waiting to gain the attention of a clerk to both check-in, and also check out. The clerk that helped me on check out acted like that she really did not want to be there. This hotel is not the easiest to find, so if you will be arriving at night keep this in mind, as there is no road sign out by the access road pointing you to the hotel. The access road also needs help but this is on the city not on the hotel, just be careful when traveling it. If your GPS tells you you need to take the access road just make sure you pick the right one as there is one on each side of the bridge.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Mogin1277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwchicagosouthland, General Manager at Best Western Plus Chicago Southland, responded to this review, 30 July 2014
Thank you for taking the time to leave us a review! I would like to apologize that you had noisy neighbors during your stay and had a hard time finding our location. We try to place as many signs as possible to direct our guests to us. Due to city limits in some areas we cannot place signage. We hope you give us another chance to serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amarillo, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2014 via mobile

This was a great hotel for the 4 nights we spent there. About 1 mile or less from the kinfolk. The people that worked there went out of there way to help us out. Breakfast was good fresh eggs sausage and it was clean ever day I saw this myself. The pool was warm and clean like the hot tub. I did not use the exercise room. There is food nearby but you would need to know where it was at to get there. I have paid more for less.
The beds were real good for me

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrsmith5548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwchicagosouthland, General Manager at Best Western Plus Chicago Southland, responded to this review, 21 July 2014
Thank you for your incredible review. We are happy to hear you were able to enjoy many of our amenities during your stay with us. We appreciate your kind comments and look forward to serving you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Chicago Southland

Property: Best Western Plus Chicago Southland
Address: 4375 Frontage Road, Oak Forest, IL 60452-4628 (Formerly BEST WESTERN PLUS Chicago Southland)
Phone Number:
Region: United States > Illinois > Oak Forest
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Oak Forest
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Chicago Southland 3*
Number of rooms: 60
Official Description (provided by the hotel):
The BEST WESTERN Chicago Southland is a brand new completely revamped property featuring double queen, king rooms and jacuzzi suites. All rooms have flat screen TVs. There is a free pool, hot tub, fitness center, business center and breakfast buffet! Make your reservation now! ... more   less 
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Also Known As:
Best Western Plus Chicago Southland Hotel Oak Forest
Oak Forest Ramada
Ramada Oak Forest

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