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“Lovely hotel, great price!”

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Hilton Garden Inn Chicago / Oakbrook Terrace
Certificate of Excellence
Reviewed 23 October 2013

My husband and I stayed at the Hilton Garden Inn, Oakbrook, IL. in October, 2013. We were there for my niece's wedding, along with many other family members. Our room was large, clean, and well-equipped, and the king bed was really comfortable. Sadly, the people in the next room allowed their noisy children to run loose (which was annoying), but since we were going to be at the wedding reception much of the time, we didn't let it bother us. Breakfast the next morning was very good (breakfast buffet offered...not complimentary) and wait staff was friendly and competent. Rates were much lower than we would have expected, and we would definitely stay here again.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Caryn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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482 - 488 of 765 reviews

Reviewed 20 October 2013 via mobile

Nice but for a Hilton , I was a little disappointed. Bed was a little too soft therefore my back is hurting. The bathtub was very slow draining. The breakfast was good but kind of expensive at right $15.00 for only one person. The A/C would not go below 70 degrees. Otherwise, the staff was very friendly and the rooms were spacious and clean.

Stayed: October 2013, travelled on business
1  Thank Kirby P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

Attended a seminar at the Hotel. Was give an early check-inn and access to the complimentary Wi-Fi in the hotel at 08:15 prior to the start of the seminar. Friendly staff. Rooms are a nice size, sunny with a comfortable working desk. Bathroom is very small. Breakfast very basic and expensive. All the staff were very friendly and helpful. Will definitely stay here again when I am in the area.

  • Stayed: September 2013, travelled on business
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1  Thank knowtel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

When my family and I stayed at this hotel they told us that we could have a roll away. When we got there they told us that there was no roll away on the premises. For the price I thought that it was a little expensive and the cost of the King and double were different. I have never stayed at a hotel that the King and 2 doubles were not the same price. We were there for a wedding. Needless to say we will probably never stay there again.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Kelley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this reviewResponded 11 October 2013

Thank you for your review. We do not have rollaways as our rooms have either 2 beds or a pull out couch and a HGI room will not allow for a rollaway. I am sorry for this confusion and we will address with our central reservations team as it sounds like you may have been misinformed. Please accept our apologies and we hope you will reconsider HGI for your future travel plans.

Thank you

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A TripAdvisor Member
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Reviewed 9 October 2013

I always stay at this hotel when I am staying in the suburbs. I grew up in this area and this is a great location. Hotel is clean, modern, very efficient for an affordable rate. Walking distance to Oak Brook Shopping Ctr, many places to eat, movies, and 25-30 minutes to Chicago.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

Clean, Kind and Quiet... everything I've come to know and love in most all Hilton properties. Speedy check in by friendly customer service agents. Assistance in finding the fitness center and directing me to breakfast times. I've stayed here a handful of times and never had a bad experience. Parking can sometimes be a little bit of a challenge due to Drury Convention Center being right there... but that's been few and far between.

  • Stayed: October 2013, travelled on business
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Thank Augal479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 7 October 2013

We needed a place to stay for a wedding we were playing in downtown Chicago. The hotel chosen by the bride and groom would have been 3x the cost of the Hilton in Oakbrook Terrace. This hotel made our stay a breeze. Easy parking any time of day, clean, upscale and comfortable! The only down side was that we had to face traffic to get into downtown Chicago even on a Saturday.

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Phone Number:
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
Price Range: £61 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Official Description (provided by the hotel):
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace

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