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“Older hotel but very good service” 4 of 5 bubbles
Review of Comfort Suites Oakbrook Terrace

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Comfort Suites Oakbrook Terrace
Certificate of Excellence
GreenLeadersBronze level
1 review
“Older hotel but very good service”
4 of 5 bubbles Reviewed 15 April 2011

I am staying here weekly since 2month. The service is very good and the rooms are spacious. The staff knew my name after the first week. Mall is only 1 mile away.

  • Stayed April 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hgffcghu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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218 reviews from our community

Traveller rating
    93
    68
    34
    11
    12
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Korean first
  • Any
English first
Colorado
1 review
4 of 5 bubbles Reviewed 8 April 2011

My husband and I have very different sleeping patterns and the solid wall with door separating the suite (living area and bedroom) is perfect for both of us. I also do a lot of work from the suite and I don't bother him with the light on. Too many of the newer "suites" only have a half wall. This is a little older hotel but the friendliness of the staff, the attention to guests' needs and the location makes up for it. Our favorite place to stay at a reasonable price.

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  • Stayed January 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank penbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villa Park, Illinois
1 review
3 of 5 bubbles Reviewed 27 March 2011

My sister and I like to spend a catch-up with each other night at local hotels. This is a night away from our husbands and kids. We were very pleased with Geri at the desk, she was professional and intelligent. We were surprised that the pool was cloudy and cold. Several families came down with kids and promptly left because the kids were shivering. This may be the temp allowed by law, however this area does not get sun to warm it with solar heat so it stays cold. Also, we were very surprised that there was not a hot tub. This would be a great addition, and would have helped warm us up after being in the pool. The towels you provided were very small. The breakfast was excellent. There was plenty of everything, and it was tasty. The turkey sausage was a pleasant surprise. Smokers standing outside in the dark parking lot at night is scary, why dont you have a safer area for them? If they get attacked this could be a potential lawsuit!!!

  • Stayed March 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sisters73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora, Illinois
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 14 March 2011

I stayed at this hotel for 2 nights. On the 2nd night I upgraded to the Jacuzzi Suite. I was impressed with how clean the rooms were. Even the lobby area was clean and welcoming. The staff were friendly and helpful with directions and answering questions.
I would visit this hotel again and hopefully try out one of their other themed jacuzzi rooms. Oh and the complimentary beverage at the bar in the evening, and the pool are an attractive feature of this hotel. Breakfast was great too.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tweety789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
1 review
5 of 5 bubbles Reviewed 5 March 2011

Not only is hotel in a great location because it’s close enough to Chicago, shopping centers but also the several different suburbs. I’ve stayed at this location previously and have always had comfortable and relaxing stays. The staff are very nice and work hard to accommodate their guests and to make sure we enjoy our stay. Definitely recommend this hotel. Great hotel overall whether you are on business or a family trip.

  • Stayed February 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vida1426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 March 2011

I stayed at the Comfort Suites in Oakbrook Terrace over a Saturday night with my fiancee after going to a jazz concert and going to The Clubhouse restaurant in Oakbrook. The Comfort Suites is not a five star resort, or the luxury hotel like the Palmerhouse Hilton, but it is a very nice hotel at a reasonable price. Check in was easy, Geri and the front desk was pleasant and helpful. We had a nice suite on the second floor that faced the back of the hotel. The hotel has recently done some small rennovations, and our suite had a newer flat-screen TV. The suite was spacious, the room was clean. There is a really good pizza sit-down restaurnat called Gullivers that is next door. Modest indoor pool, which was nice for a swim. The hotel is also close to O'Hare (15 minute drive) and all the higher end shops and restuarants at Oakbrook Shopping Center. Comfort Suites has a nice hot and continantal breakfast the next morning that is complimentary. Laveen, the hotel's General Manger introduced himself during breakfast and wanted to make sure that I was satisfied with my stay. Good to see mgmt taking an interest in guests stay. Overall, if you want to stay at a luxury hotel, then go to one. But if you want a clean hotel, with good sized rooms, in a nice location and save a few dollars, then Comfort Suites Oakbrook is a good choice.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dave1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 March 2011

We had a wonder stay, the rooms were nice and big and the pool was clean and inviting.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank orbitztravelmom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Oakbrook Terrace

Property: Comfort Suites Oakbrook Terrace
Address: 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Phone Number:
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
Number of rooms: 103
Official Description (provided by the hotel):
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests. ... more   less 
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites

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