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“Stay at Holiday Inn Express Oakbrook Terrace”

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Holiday Inn Chicago Oakbrook
Wakeman, Ohio
Level 5 Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Stay at Holiday Inn Express Oakbrook Terrace”
Reviewed 2 March 2014

Reallt nice, restaurants and shopping close. Clean room, large bathrooms and quiet. Hotel staff very courteous. Lounge is reasonably priced. Skyline view from upper floors is nice. I would enjoy staying there on personal time.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review, 6 March 2014
Dear M J,

Thank for posting a review from your recent stay with us. We appreciate your feedback and use it to better our hotel. We are glad that you enjoyed your room, the very courteous staff, the view from your room, and the convenience of the hotel to shopping stores and restaurants. We took pride in making your stay a success.

We hope to see you again in the future whether it be on business again or on your personal time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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339 reviews from our community

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    24
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Padua, Italy
Level 6 Contributor
143 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 February 2014

I spent a nice weekend with my wife and kids. The room was nice, clean and quite although we had a busy road on out side. The breakfast was very good and generous and the receptionists were very kind. Thank you.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pibus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review, 18 February 2014
Dear Pibus G,

Thank you for letting us know how your recent stay with us was. We appreciate your feedback and value it highly. We are happy that your stay was a good surprise and that you enjoyed it. We are glad that you enjoyed the room and our ront desk staff.

We hope we get to host your next stay soon.
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Schaumburg, Illinois
1 review
Reviewed 10 February 2014

The Holiday Inn Oakbrook has a great location. The Breakfast Service by Liz and Amy is excellent. Nice, pleasant and professional way to start off your day!!!
Overall the hotel is good, serves its purpose for location, security and cleanliness. The staff is very accommodating. Bar Louie Service in the evening is sub par - unless you are male chances are you may wait awhile to get service....

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lclaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review, 13 February 2014
Dear Lclaus,

Thank you for the review of your recent stay with us. We really appreciate your comments. We are glad that you enjoyed the breakfast service, location, security, and cleanliness. We do our best to provide a great overall experience for all our guests. It looks like you enjoyed everything but the sub par service in the evening. We apologize for that service and will let the restaurant management staff know about that.

Again, thank you for your comments and hope to see you again soon.
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Bloomington, Illinois
Level 4 Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 February 2014 via mobile

We stayed here because we were caught in a snow storm. Needless to say it wasn't planned. We booked it online while eating dinner, scoring an exceptional deal. It's a mile west of Oak-brook Mall. When we arrived the staff was friendly and helpful. They gave us tooth brushes and tooth paste and coupons for breakfast because it was our first visit. The room was clean, well lit, and welcoming. The beds and pillows very comfy. Bar Louie is in the hotel and looked like a lively place for fun. It is used to serve breakfast in the morning. The buffet was exceptional for a hotel. French toast, crispy potatoes, eggs, bacon, sausage links, all fresh and delicious. Our only issue with this hotel is the limited parking available on a Saturday evening. Apparently Bar Louie draws the locals and created a shortage of spaces. But the front desk did their best even offering an employee space to us. We only waited about 10 minutes till some one left. Not to mention the snow added to that issue. Overall I think it was a great value. We will stay here again because of its location, staff, rooms and breakfast.

Stayed February 2014
Helpful?
Thank JohAnna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review, 13 February 2014
Dear JohAnna C,

Thank you for your review from your recent stay at our hotel. We appreciate any feedback from our guestsl, good or bad. We here at the Holiday Inn Oakbrook Terrace are delighted that you had a great hotel stay with us. We are proud that you enjoyed the staff, breakfast, and room you stayed in. Unfortunately you had to wait on parking due to the Bar Louie guests and we want to apologize for that. We know of the overcrowding parking lots on the weekends and are always looking to improve that experience for our guests.

Hope to see you again soon.
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Yakima
Level 6 Contributor
128 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 10 February 2014

I had a reservation issue at another hotel and drove my rental car down to this Holiday Inn. They fortunately had a room available. I'm a Holiday Inn card carrying member and they gave me the nice little gift pack for premium members with a bottle of water and other goodies which I really appreciated. My room was clean and comfortable. The staff was nice and courteous and knowledgeable for the immediate area. My internet worked quickly and a nice flat screen television. There was some sort of conference and meetings going on at the hotel which had a lot of people at the property. It is on a pretty busy street. If I was to stay again, I'd ask for a room not facing the road, although the noise didn't disturb me. There are a couple of restaurants and sandwich shops within walking distance. The Bar Louie on the property was surprisingly crowded on a Tuesday evening with a lively and interesting group. The rate was quite reasonable. I would stay there again on a future trip. The overall layout of this Holiday Inn does feel a little odd the way you approach it from the street, not bad, it makes it seem like it isn't as nice as it is when you get inside.

Room Tip: I'd get a room not facing the road if possible.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExpeditionMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review, 13 February 2014
Dear ExpeditionMan,

Thank you for your comments and thoughts from your hotel stay with us. We value all of our guest's opinions especially our loyalty members like yourself. Good or bad they help us improve our hotel and let us know how we are doing. We are happy that you enjoyed the location, staff, and the amenities in the room. Even though it wasn't the best entrance for you to get into the hotel it looks like you enjoyed everything else! We are happy, happy, happy for you.

Hope we can host your next stay soon.
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Sterling Heights, MI
Level 6 Contributor
211 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 12 January 2014

Robert Wood in banquets does everything right! He moved our group to a larger meeting room so we'd be more comfortable and he moved my box full of supplies. Ghino checked me in, gave me free breakfast coupon (the salad in the restaurant was a great dinner); the room was very nice and warm (and had hot water on the coldest night of the year); the only thing the hotel could have done better was snow removal. This was during an extreme cold snap (temps were well below zero, but high-piled snow made it a little slick and the walks were not as clear as they should have been). Mary in the restaurant is charming in the morning and they let meeting participants pre-order meals.

Room Tip: The rooms are fine. If you're using Apple's map feature, you will not be able to find it. A...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank professordoctormom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review, 13 January 2014
Dear Professordoctormom,

Thank you for your review from your recent stay with us. We appreciate your comments and value them with high regard. We are really happy that you had an accommodating and satisfying stay with us. Robert, Ghino, and Mary are all in management and portray what the hotel is all about. We are committed to great customer service and it looks like they all displayed that with you. That is great you encountered our great service. Unfortunately, you were not happy about the snow removal process. We had an issue with the company who plows and that hurt the satisfaction of our guests. We are in the process of fixing our snow removal processes so that does not happen again.

Once again thank you for kind review and we hope you continue to stay with us in the future.
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Saint Louis, Missouri
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 23 November 2013

I very much for the purpose of the things that make sense to be in room. Clean and comfortable enough for me. Best beds in the world where there are many different types of pillows. Coffee in the morning at my room was just as good as it is home. Refrigeration was also a great deal if needed.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loopedelou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review, 24 November 2013
Dear Loopedelou,

Thank you for submitting a review in regards to your recent stay with us. We value your opinions with great regard. We are happy that you enjoyed your stay with us and loved our beds and coffee. We will pass on your comments to our staff so they are appreciated for making your stay great.

We hope we get to host your next stay sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Chicago Oakbrook

Property: Holiday Inn Chicago Oakbrook
Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Phone Number:
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Oakbrook Terrace
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
Number of rooms: 215
Official Description (provided by the hotel):
The Holiday Inn Chicago-Oak Brook Hotel represents the best of both worlds by offering an upscale stay, at a not so upscale price. The Holiday Inn is a premiere full service hotel and is ADA- and FEMA-approved. Our guests are provided with an experience not found anywhere else in the city. The hotel is centrally located off I-88 between I-294 and I-355 in the beautiful Oak Brook western suburb, nestled in the shopping and restaurant district. The hotel features complimentary shuttle service to all local corporate offices. The Holiday Inn Chicago-Oakbrook is centrally located for all Chicago corporate business. Nestled in the middle of the Chicago in the suburbs between Midway Airport and O`Hare Airport. The Holiday Inn Chicago-Oakbrook hotel is the best choice for lodging when working with companies alike: IBM, Com Ed, Crowe Horwath, Inland Real Estate, McDonalds, Perkin Elmer, Sara Lee, Joint Commission, Blue Cross Blue Shield, Mid America Plaza Businesses and many more in the Oakbrook, Lombard and Oakbrook Terrace Area. Our meeting rooms also come complete with audio-visual equipment. Cattails Restaurant and Lounge showcases an extensive menu, as well as a comprehensive daily hot breakfast selection, in a cool and comfortable atmosphere. All 217 beautiful decorated rooms are appointed with everything required to ensure your stay will be an enjoyable experience which includes complimentary high-speed Internet access! ... more   less 
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn

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