My family and I stayed at the Homewood Suites, Orland Park this past Thursday night. The rooms were very clean, the staff was amazing, free dinner (Manager's Reception - Mon. - Thurs.) and Continental Breakfast in the morning -- quite the deal. Wine and beer were included in the dinner which was, of course, a perk! The actual food was sub par, but again, free. Pool was on the small side and hot tub was fine when we arrived, but green the next day :/. Staff fixed the problem, but hot tub was cold for about 3-4 hours. Maintenance staff was quick to fix and informative of what was going on. Pool had some chemical issues the morning of our stay, but, again, staff was on top of things and quickly fixed the issue. Pull out sofa was terribly uncomfortable. Needs a new mattress I think! All in all, we would stay at this hotel again.
One of the best Hilton I've ever been in terms of services and team. Very fast check in, good quality in the complimentary breakfast, very reasonable internet speed, confortable suites. I certainly will stay here in the future
The hotel was nice. Clean and the staff was wonderful, but the breakfast was not good. The eggs was from a carton and it tasted bad. The potatoes was fixed with green peppers!!! The bacon was "turkey"! I was no impressed with breakfast but it was free. There are some nice restaurants around the hotel as well.
Can't say enough great things about this hotel and staff! They go out of their way to accommodate you in any manner possible. Best Homewood Suites stay and we travel extensively for business!! Great job to the Homewood Suite Staff!!!
I had no issues during a 5 day stay, and everything I needed was available. A very clean and efficient service. Very good value for money with breakfast included, but I did not get a chance to take advantage of the evening meal due to returning late in the evenings from business. I would not hesitate to use this hotel again in the future.