We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Freezing Breakfast”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hampton Inn Ottawa Starved Rock Area
Ranked #2 of 7 Hotels in Ottawa
Certificate of Excellence
A TripAdvisor Member
1
Reviewed 2 December 2013

Overall this is probably your average hotel. This hotel, like most I have stayed at, has not made any effort to build rooms so that you don't hear every footstep the people above you make. The major problem I do have with this hotel is that the eating area for the breakfast is in the middle of the lobby. We stayed in winter. They left the outside set of doors to the lobby open, so every time someone entered the second set, the cold breeze from outside came in. I was freezing and would think they could provide something as basic as a warm place to eat my breakfast in the winter.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnOttawa, General Manager at Hampton Inn Ottawa Starved Rock Area, responded to this reviewResponded 17 December 2013

Thank you for taking the time to share your comments about your recent stay here at the Hampton Inn Ottawa (Starved Rock Area). A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We have addressed the issue with the doors not closing and proper repairs have been made. Thank you for being our guest and we hope to see you again on your next visit to Ottawa.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (393)
Traveller rating
Traveller type
Time of year
Language

327 - 333 of 393 reviews

Reviewed 14 November 2013

loved this Hampton Inn. Really beautiful renovations. Everyone was helpful and nice. I would highly recommend this location as a weekend get away from Chicago. Lots of nice restaurants near by and of course Starve Rock Park for hiking.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

I would highly recommend this hotel for anyone staying in the Ottawa area. It was recently renovated. Friendly staff and a decent breakfast. Only improvement would be to monitor the "hot food" area of the breakfast. I was also very impressed with the renovations.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

just an average hotel on a HW80. stayed there on a business trip to Ottaw. checking-in took some time. checking out took forever. breakfast was good. breakfasr staff were OK. reciptionst and on duty manager were not avaliable on the front desk when you needed them.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Aziz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnOttawa, General Manager at Hampton Inn Ottawa Starved Rock Area, responded to this reviewResponded 12 November 2013

Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed that you felt your experience was only average. Our goal is your 100% satisfaction and I'm sorry that we failed to achieve this in your visit. I do appreciate your comments as it gives us an opportunity to improve upon our quality and services.

If you are back in the area in the future, feel free to reach out to me directly. I would be happy to handle your reservation personally, to ensure you are provided with the exceptional stay you deserve.

Thank you again for your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

My room at the Hampton Inn in Ottawa, IL was probably the cleanest I've ever stayed in. The staff is friendly and the entire building has been remodeled with a comfortable modern style. The complimentary breakfast in on par with typical Hampton fare. It's a good value for the money.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Steven F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

I was pleasantly surprised at how nice this hotel was. It was clean and comfortable as well as nicely decorated. It's conveniently located yet nice and quiet. I enjoyed my stay and would definitely return.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank AngelatHrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

The Hotel was impressive from the get go. I reserved the room days in advanced and requested a certain room. I was greeted with a smile & my room was waiting for my wife & I. Very quick check in. The Hotel & room was extremely clean. My wife left her shoes in our room & did not notice until we were down the road quite aways. We contacted the front desk & they mailed her the shoes @ no cost to us. I rate this hotel at 5 Stars.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ottawa
0.5 mi away
Fairfield Inn & Suites Ottawa Starved Rock Area
15.1 mi away
Fairfield Inn & Suites Peru
15.2 mi away
Hampton Inn & Suites Peru
Show Prices
Show Prices
Show Prices
10.1 mi away
Grizzly Jack's Grand Bear Resort
9.2 mi away
Starved Rock Lodge & Conference Center
15 mi away
Holiday Inn Express Hotel & Suites Peru
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Ottawa Starved Rock Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Ottawa Starved Rock Area

Address: 4115 Holiday Ln, Ottawa, IL 61350-9547
Phone Number:
Region: United States > Illinois > Ottawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Ottawa
Price Range: £80 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Ottawa Starved Rock Area 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the Hampton Inn Ottawa (Starved Rock Area). We feature 64 spacious guest rooms with King Beds or Double Queen beds,and King with Whirlpool. Accessible rooms and adjoining rooms are also available. Guest Rooms feature: Electronic key door locks, Work desk with chair & lamp in King rooms, FREE wireless high speed internet, 32" LCD TV's, Free Cable TV with HBO and ESPN. The Hampton Inn also features an indoor swimming pool & whirlpool and provides a Complimentary Hot Breakfast. Our meeting room can easily accommodate up to 30 people and many restaurants are within 5 miles. Visit Ottawa, and stay enjoy your stay at the Hampton Inn Ottawa (Starved Rock Area) ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Agoda, Travel Republic (UK), Hotels.com, getaroom.com, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Hampton Inn Ottawa Starved Rock Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Ottawa Hotel Ottawa
Ottawa Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing