Stayed here recently on an overnight trip for business. Everyone was very friendly and helpful. The room was clean and accommodations were everything one could expect for this type of hotel. I have to make a special mention of Claudia at the front desk. I was whining about how I left my phone charger at home. She went out of her way to check the lost and found box to see if there was one I could use temporarily. No luck. But within an hour she called my room to ask if I still needed a charger. She had tracked one down for me somehow and allowed me to borrow it for an hour. How great is that?! She saved the day for me. I told my colleague about it the next day and he added that he had noticed how pleasant she was when we checked in. What a great asset someone like that is for a hotel. Oh, and they even have free beer during happy hour in the lobby! What else could you ask for?
- Official Description (provided by the hotel):
- You won't believe your eyes! The hotel has just completed a multi-million dollar renovation. Book your room now to see the new luxurious look of the Holiday Inn Express-Palatine/Arlington Heights. With completely renovated rooms and bathrooms, you'll be Staying Smart. The Holiday Inn Express is conveniently located one block west of Rt. 53, 15 miles from O'Hare Airport, and only 30 minutes from downtown Chicago. The hotel is also close to many local attractions and businesses such as Woodfield Mall, Long Grove Historic Shopping District, Medieval Times Dinner & Tournament, Motorola, Siemens, and Home Depot. Play Smart while Staying Smart with complimentary use of the adjacent World Gym Fitness Center. This 65,000 square foot fitness facility offers an indoor pool, sauna, basketball court, racquetball courts, 200 pieces of cardio and weight training equipment, aerobics studio and much more! Excellent customer service is why this hotel has consistently been rated as Chicagoland's #1 Holiday Inn Express. All rooms are now wired with complimentary high-speed access and new beds, with the meeting rooms, lobby and breakfast areas all offering complimentary high-speed wireless access! Lastly, don't forget we also feature a complimentary hot breakfast and free local shuttle service within 5 miles, subject to availability. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Chicago Palatine Hotel Palatine
- Holiday Inn Palatine
- Palatine Holiday Inn
- Holiday Inn Express Palatine