I can't imagine how this establishment rates 5 stars... From the fact that they require you to decide what you want for breakfast the night before (and then don't remember). Then the fried bread was rather saturated in slightly rancid fat and the bacon was old... The room was small, the milk for the tea/coffee had been there for so long it had started to clot (even though it is ultra-homogenized non-refrigeration necessary). The shampoo smelled like household cleaner, and the toilet was still soaking in chlorine when we checked in. Overall, not even justifying 3 stars compared to other places we stayed in the U.K.