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“Processed efficiently, but it felt impersonal and tight fisted”

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Choir Cottage & Choir House
Ranked #1 of 1 Cheddleton B&B and Inns
Carnforth, United Kingdom
Level Contributor
134 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Processed efficiently, but it felt impersonal and tight fisted”
Reviewed 1 April 2012

The garden room is lovely, bed comfortable, towels huge, a small fridge, a sitting area. So why won't we be back ?

We had to pay 50% deposit by cheque up front - fair enough. However on arrival, after a grueling journey, the owner skipped any of the social niceties that are usual in B&Bs and went straight into Victoria Woods Nottingham hotel scenario - We had to fill in this registration form ( which had all the info they had already had by letter and email and over the phone) and a request was made for the rest of the money in cash. My request to see the room first was met with, but truculently, as if unreasonable. We were the only guests that night.

The breakfast, ordered at the time of booking and paid for up front is served in the room. You are only allowed the choice of sitting in the dining room ( which we never saw) if you pay for a full English. This lack of choice about where to eat is inflexible, but the breakfast itself was nice enough croissants, jam, fruit and bottled orange juice. Served at precisely the time we had ordered it. Instant coffee or tea had to be made using the kettle in the room and water from the bathroom. A jug of milk was left in the fridge. A notice in the room told us if we needed any extra tea or coffee there would be an additional charge.

We had booked two nights, and returned at lunchtime for a break. It was a very cold day, but the heating was off, the owners out and no other form of heating available. Not very welcoming. It was too cold to stay there.

Room Tip: We only saw one room, it was fine.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank amy000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Medford, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2011

I can't imagine how this establishment rates 5 stars... From the fact that they require you to decide what you want for breakfast the night before (and then don't remember). Then the fried bread was rather saturated in slightly rancid fat and the bacon was old... The room was small, the milk for the tea/coffee had been there for so long it had started to clot (even though it is ultra-homogenized non-refrigeration necessary). The shampoo smelled like household cleaner, and the toilet was still soaking in chlorine when we checked in. Overall, not even justifying 3 stars compared to other places we stayed in the U.K.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank OR_Traveller33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 July 2010

I stayed here with my partner for a weekend away as a treat to celebrate our anniversary. Upon receipt of my deposit for the booking the owners had promptly sent information including local places to eat, which was useful. It is situated in a very pleasant village where you could happily spend some time exploring, and several evenings in local pubs and restaurants. The accommodation itself is lovely, as you can see from the virtual tour on the website. The room we had was spacious with a small patio area outside, good comfortable bed, lovely bathroom, and everything was spotlessly clean. The breakfast area is, again, very comfortable and clean, and the food was nicely cooked and presented.

The one thing that I feel lets this place down is the rather regimented manner in which it is run. First there is the requirement to settle the full payment for the room on arrival, in cash as they do not accept cards. And it is on arrival, before we were even shown to the room. Also on arrival we were asked to choose our breakfast for the following morning, and immediately after finishing our breakfast the first morning asked to choose what we wanted the next. The breakfast is very much served rather than you choosing items from a selection - fine for a cooked breakfast but for things such as juice, cereal, yoghurt etc it would be good to have a degree of choice over which and how much one has. And breakfast was served at 9am prompt, both mornings - no choice there either.

Now I've encountered some of these things before at other B&B's, such as being asked to choose breakfast the night before, or not accepting payment by cards, but the combination of all these rather inflexible arrangements did mean that our stay felt a lot less relaxed and indulgent that it might have. I appreciate that when staying at a B&B it is unrealistic to expect to have the amount of choice and freedom one gets in a hotel, but we almost always stay at B&B's and this is the first time that we have encountered such a fixed regime for guests. I might have been happier with this if I felt the accommodation was competitively priced, but it is one of the more expensive B&B's I have stayed at and had hoped to feel that both the room and service were something special for the price paid.

So if you are looking for an indulgent stay at a place where you feel completely relaxed I would look elsewhere. However, if you are happy to play by the rules in exchange for spotless and above average accommodation then this is the place for you.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Reviewer1106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 November 2009

our room was perfect it had its own conservatory, a private outlook onto a lovely garden. The accomidation was comfortable, clean and had a touch of luxury - excellent value for money. the dining room was very comfortable and the people who ran the accomidation were very freindly and accomidating, they were on hand with useful local advice, tips, directions, places to eat and places to see. Breakfast was yummy and the portions were not stingy!
Over all we were exceptionally pleased with our stay, it was very relaxing and just what we needed to recharge our batteries. We will be going again!

  • Stayed May 2009, travelled as a couple
    • Value
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Helpful?
4 Thank Milly-Zed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 August 2009

We used this B&B as a half-way stop on our way to the Lake District and were just looking for somewhere to sleep for the night. We left saying that we would come back to the area again if only to stay in the room another night! We stayed in the Pine Room which was almost like a little appartment in itself (though in a very sweet little cottage), and it was as nice if not better than any hotel we have ever stayed in (though this is reflected partly in the price)! All of our demands were met (and exceeded - we have a seven month old baby) and we found our hosts delightful company over breakfast in the morning.

  • Stayed August 2009, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank LeTockle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, UK
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 24 August 2009

I stayed for just one night at Choir Cottage in the Garden Room. It is decorated differently than is shown on their website...not that it matters...it was lovely! The room looked quite newly decorated and was really nice. The bathroom is light and airy. We had our own littel conservatory which was great to sit in during the evening. We also had our own little patio area as well as a summer house we could have used. It was a shame we didn't have more time to stay here. The breakfast was very nice and the village of Cheddleton is plesant, with 2-3 places to eat in the evening. I would definitely recommend this as an excellent place to stay.

  • Stayed August 2009, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank LittlePix7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 August 2009

We arrived quite late, (7.30pm) and were greeted by William who was very pleasant and helpful. I had already read the reviews on Trip advisor so I was prepared to pay up front and order breakfast which , yes may be a little odd but as a fellow reviewer pointed out, as you have your own entrance/exit no-one would know if you just tootled off without paying.

We stayed in the "garden Room" and we found the room very clean and pleasant and perfect really for a getaway without out our "4" kids.

Both William & Elaine were lovely hosts and couldn't do enough for us. The weather was terrible and our planned trip to Alton Towers had to be cancelled but William advised us of nearby places of interest and we had a brilliant time.

The breakfast was fantastic and presented very nicely with hot filter coffee and juice and really set you up for the day.
What I didn't tell my hosts was that I do write for a well known Travel magazine and although this was not a business trip as such I would have no reservations in recommending this as a nice romantic getaway.

Within walking distance of Choir Cottage is a nice Pub called The Red Lion Inn at which we had dinner on both nights of our stay, the hosts Julie & Dave were very welcoming and the food was delicious and very reasonably priced. There is a Latin American Restaurant next door to the Red Lion Inn called Castro's and we looked at the menu (which looked delicious) however we could not get booked.

All in all a wonderful place to stay, Thank-you William & Elaine
we will definately return sometime.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MichyWooWaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Choir Cottage & Choir House

Property: Choir Cottage & Choir House
Address: Ostlers Lane | Cheddleton Nr Leek, Cheddleton ST13 7HS, England
Region: United Kingdom > England > Staffordshire > Cheddleton
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Cheddleton
Price Range (Based on Average Rates): £
Number of rooms: 3

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