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“Not Recommended”

Senara Health and Healing Center & Spa
Ranked #1 of 6 Spas & Wellness in Peoria
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Attraction details
Owner description: Senara Health and Healing Center & Spa is the first facility of it's kind in Central Illinois. Featuring a 12,000-square-foot interior that includes our 7,000-square-foot Spa, Senara offers a total package of complementary health and healing services for our guests, including chiropractic, acupuncture, and other natural and holistic wellness solutions. Plus, our Senara Spa is an escape and retreat from your everyday life-whether you have medical issues to work through or you're simply looking for a relaxing way to reduce stress, infuse a little energy or just get away from it all. At Senara, we passionately believe that all people have the power to live longer and more meaningful lives through a healthy lifestyle. This philosophy is at the core of every Senara service, and why the range and depth of our services, and even our building, are all designed to help you reach your potential by fortifying your mind, body and spirit.
Level Contributor
22 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“Not Recommended”
1 of 5 bubbles Reviewed 28 January 2014 via mobile

The staff was extremely unfriendly and unhelpful. There was no indication that anyone there had any concern about my satisfaction or well-being. Frankly, there are many better facilities in town that offer comparable services and much better customer care. I will be taking my business to those places, and recommending that anyone who values their time and money do the same.

Helpful?
2 Thank Jen53222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith K, Owner at Senara Health and Healing Center & Spa, responded to this review, 20 May 2014
Dear Jennifer- We are sad to read this review knowing that you have never been in our facility or received any services. A displaced gift card is always a frustrating thing to have happen. Just as with any other business that sells gift cards (Starbucks, Target, and countless others) they are like cash and cannot be replaced if lost or stolen. There simply is not a way to track the hundreds of gift cards we, and other businesses, sell to individuals throughout the year. This policy is in writing on each gift card and on our website. Our front desk staff communicated this to you consistently during the many phones calls we had with you when you scheduled your appointment, alerted us to the lost gift card, and upon canceling your appointment. And, as you indicated in your review on another website, you did end up finding the gift card after all.

We would truly look forward to an honest review after you have received a service at our facility. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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10 reviews from our community

Visitor rating
    4
    3
    1
    1
    1
Date | Rating
  • English first
  • Any
English first
Grand Cayman
Level Contributor
95 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
“Excellent yoga class”
4 of 5 bubbles Reviewed 9 July 2013

The Center holds yoga classes throughout the week. I loved the morning class I attended. Very friendly and affordable. The Center also provides babysitting!

Visited May 2013
Helpful?
3 Thank caymansky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith K, Owner at Senara Health and Healing Center & Spa, responded to this review, 20 May 2014
Thank you for your feedback, we truly appreciate it! We are very proud of our yoga studio and the variety of classes it offers. Offering free on-site child care is something we love to find at any fitness or spa facility we use at home or while traveling, so it was a must for us to offer at Senara!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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