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“Decent for the price”
Review of Comfort Suites

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Comfort Suites
Ranked #16 of 23 Hotels in Peoria
Green Bay, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Decent for the price”
Reviewed 9 June 2014

First time staying here and in Peoria. As mentioned in another review it was very difficult to find, with the entrance through the Perkins restaurant parking lot from a small side street. Even with a GPS I was worried I wasn't in the right area! It is near shopping and restaurants though so that was a good plus. We checked in around 3:30 and went to our room to relax for a bit after traveling all day only to find our room was open and the housekeeper working in all the rooms around it. After waiting for a few minutes we just decided to go hit up the local mall and come back to our room later which was a little irritating since we were exhausted from traveling and just wanted to kick back and relax! The room itself was decent and fairly clean. A/C in room didn't seem to work very well. Beds a little uncomfortable and breakfast was just OK. They had a nice selection of foods and drinks. Overall it was just OK for the price and think it should be a little cheaper.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Tennessee
Level Contributor
94 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 27 May 2014

We travel through Peoria every year on the way to visit family & have tried all of the hotels at this interstate exit, We will return to the Comfort Suites. The price was reasonable; the room was clean; beds were comfortable; and the staff members we encountered were friendly & professional. We rarely use the breakfast for anything other than coffee & no issue with that.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank tmvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange County, NY
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 May 2014

This is a basic hotel. There was no signage on the front door or anywhere else, and upon 1st site, we thought this must be the Super 8. The lobby/entrance was very plain and when you walk in, it feels like you are in an cheap outdated motel. The rooms however, were very clean and spacious. The bed was comfortable and had nice linens. The staff (with the exception of the breakfast lady) were all very nice. The front desk and housekeeping staff could not have been nicer! Very welcoming and friendly...Did not care for the free breakfast or the VERY crabby lady that sets up & maintains it. The hot food (eggs/sausage) was inedible.....the cold food was ok....I cannot possibly imagine how anyone could find this breakfast tasty. On day 2 we decided to pay for breakfast at the nearby Perkins, rather than have to deal again with the nasty lady and terrible food.

Room Tip: would suggest requesting a room near the lobby, as all rooms are located down one very long hallway.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank orangecounty02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 May 2014

Very difficult to find with entrance through a restaurant parking lot from a small side street. Make sure you have correct address on your GPS.

Rooms etc are typical Comfort Suites' style with no evening "manager's reception" etc found on some other facilities. Breakfast below average for this $$ range.

Smaller indoor pool with no hot-tub.

Facility appears to be older with somewhat poor sound insulation between rooms and from hallways. Recommend staying on second floor away from hi-way.

Very convenient to highway and large shopping mall. Good restaurant selection within few minutes from hotel.

Room Tip: Second floor away from hiway
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AhtiI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2014

I was pleasantly surprised to see a nice clean update room waiting for me. There was a sign at the front desk apologizing for the looks while they were remodeling. There was no construction noise or activities during the night I stayed. My room was well appointed, clean and spacious. It had a Panasonic flat screen TV, microwave, a refrigerator and nice updated bathroom. The sheets were spotless white and clean.
Now the part that I didnt like. The room that I got was one of those rooms that have a door to the next room, so that they can rent them out both to families or groups and such. The trouble was that the room next to me had TV blaring all night (at least till 1:00 AM) and I couldnt sleep. I went and complained at the front desk and the lady there (Crystal) was super nice to me and switched me to another room without a bit of hesitation.
Breakfast was nothing out of the ordinary, they had egg, waffles,cereal, fruites etc. The breakfast room was separate and was clean.

Overall, very satisfactory.

  • Stayed January 2014, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gretchen_Geerdes, General Manager at Comfort Suites, responded to this review, 17 January 2014
Thank you Bob,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We will also pass this on to Crystal letting her now what great service she gave.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 November 2013

We were hear for the weekend, Staff was nice, check in was easy. The rooms did have a slight smell. The water for the shower was luke warm. The breakfast area was nice and stocked well. The hotel in general needs some updating.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tmtee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2013 via mobile

Stayed here one night with family. Room was as expected for a comfort suites, good value but nothing special. Like many hotels of this age, there are not enough plug outlets for my tech heavy kids. Lobby is in definite need of a face lift. All staff we met were extremely friendly and helpful.

Stayed October 2013, travelled with family
Helpful?
Thank 317SAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gretchen_Geerdes, General Manager at Comfort Suites, responded to this review, 22 October 2013
Thank you for taking the time to write about your recent stay with us, I do apolgize about the outlet issues in the room, we believe we have a good amount for each traveler with the extra out let on the desk area for extra items. We also just updated the lobby furniture and carpet with in the last three weeks. And hope you will give us another chance when you and your family come back through Peoria. If you have any question please contact me at 309.688.3800
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1812 W War Memorial Dr, Peoria, IL 61614-6728
Phone Number:
Region: United States > Illinois > Peoria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 Hotels in Peoria
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to the Comfort Suites ideally located off Interstate 74, minutes from downtown Peoria, Bradley University and Northwoods Mall. This Peoria hotel is close to other popular attractions and businesses like Caterpillar, Constitution Gardens, Exposition Gardens, the Glen Oak Amphitheater, the Glen Oak Zoo, the Peoria Civic Center, the Lakeview Museum and Wildlife Prairie Park. Tucked away in a quiet location, the hotel is just seconds away from popular restaurants and cocktail lounges and adjacent to a 24-hour Perkins restaurant. ... more   less 
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