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“Solid experience, friendly staff”
Review of Courtyard Peoria

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Courtyard Peoria
Ranked #14 of 23 Hotels in Peoria
Waunakee, Wisconsin
Level 6 Contributor
134 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Solid experience, friendly staff”
Reviewed 30 September 2013

I generally like Courtyard properties because they are dependable, clean and predictable. This location is a little odd to find but close to everything - restaurants, shopping and major roads. The staff was friendly and accommodating. I did not like the location of the first room and the front desk staff quickly made a change. We were in town for a funeral so other than sleeping, we spend no time at the hotel to do anything else such as swim or eat. I would definitely recommend this property.

Room Tip: ask for a room facing the parking lot - the rooms on the other side face the highway
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank copygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
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English first
Rochester MN
Level 4 Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 September 2013 via mobile

When we arrived the clerks were very friendly and helpful. The hotel is very clean, fresh and up to date. The room was very nice and clean very easy to get comfortable. The breakfast at the bar was fresh and good. This is a definite if you need an affordable but immaculate place to stay.

Stayed September 2013
Helpful?
1 Thank TNTKREBSBACH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

My family had accomodations at the Baymont next door to the Courtyard and the motel was so bad we couldn't stay. We were able to walk right in to the Courtyard, get adjoining rooms for two nights. The staff was very friendly. The hotel has been updated in the past year and a half. The rooms were comforatable and clean. My only complaint would be that breakfast was not included in the price of the room. I would stay at this hotel again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2013

I stayed on a Friday and Saturday night. I value peace and quiet and it was quiet on Friday. Saturday was another story. We had come back to the room around 3:30 PM for a nap and we knew we were in trouble when we ran into a rowdy bridal party in the lobby carrying up cases of beer. The room next to us was some sort of pre-party room and they were very noisy and we could hear everything going on. We were not well-rested for our own event that night. We left and returned at midnight and thankfully everything was quiet- until 1:30 when the wedding guests returned. I chose Marriott over other chains in the area because I thought I would get what I paid for but apparently that does not include sound proofing.

When I checked out Sunday morning, there was a note at the desk saying the clerk was away "assisting another customer". Right outside the front doors, we could see the clerk smoking a cigarette! If they are going to be "away" from the desk, they should at least be in a place where I can't see them and smoking is not assisting someone!

Other issues encountered:
Room had no extra blankets on the bed or in the closet. We had to ask for one at the front desk.
Room was nice and appeared to recently been redone or cleaned because there was a strong smell of either carpet or carpet glue. The stairwell had the same smell.
One of the side doors was unable to be accessed due to construction.
Multiple parking spaces were blocked to cars due to storage pods being on them.
Would like to see a fan in the bathroom
Would like to have ability to recycle in room.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Courtyard Peoria, responded to this review, 6 August 2013
Dear A C,
Thank you for taking time to review the Courtyard Peoria. I am very sorry to hear that you had a negative experience. I will make sure to remind my front desk staff about our break policies. I am also sorry that noisy guests kept you from enjoying your stay. In the future we would be more than happy to take care of a noise issue if you let us know about it. I hope with our efforts to improve that you might stay with us again should you find yourself in the Peoria area.

Sincerely,
Sara H
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado
Level 5 Contributor
54 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 June 2013 via mobile

The staff is very nice and the room was super clean and a nice clue of how clean the maintaince man was pressure washing the parking lot. I love the new remodel great look and the lobby was a wonderful place to sit and eat when working

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kevint23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 4 Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 25 April 2013

We stayed here over Christmas and again in April to visit family in Peoria. The staff is friendly and the rooms are large, comfortable, and clean at reasonable rates. We never tried the swimming pool as we keep on forgetting our swimming stuff. We love the breakfast and the cosy breakfast area/ lobby. Definitely our favorite hotel in the area.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Anthony I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joliet, Illinois
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 March 2013

We ended up here after the Springhill Suites fiasco. The staff tried to accommodate us as well as they could but it was not the vacation experience we had signed up for. The heated pool was very nice. They brought in a rolling cot to make up for the sofabed we were supposed to have at the other property. This location is not easy to find and not walking distance to anything. Altho near the Northwoods Mall, you need a car to get to anything. But we really appreciated the extra effort all the staff made to be customer friendly.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Peoria

Property: Courtyard Peoria
Address: 1928 W War Memorial Dr, Peoria, IL 61614-6726
Region: United States > Illinois > Peoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Peoria
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Peoria 3*
Number of rooms: 78
Official Description (provided by the hotel):
Our hotel in Peoria, IL is located just minutes from Caterpillar Global Headquarters, Peoria Civic Center and Bradley University.The Courtyard Peoria is also within walking distance of the Northwoods Mall and Westlake Shopping Center. The hotel offers all the modern amenities guests need on the road, including free WiFi, 24-hour fitness facility, indoor heated pool and hot tub, and 24-hour business center. Eat, drink and connect at Courtyard's own Bistro with Starbucks Coffee and a full menu of healthy options. ... more   less 
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Also Known As:
Courtyard By Marriott Peoria Hotel Peoria
Peoria Courtyard
Peoria Marriott

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