My husband, our 4-year old son, and I booked a room 2 weeks ago through Hotwire for a room in the LQ Inn in Peru, IL for September 28, 29, and 30, 2012. This was our first time staying at LQ, although we have stayed at various other inns and hotels on his military duties.
We checked in on Friday. At approximately 9:50 pm at night, I was lying in bed watching TV, and suddenly from nowhere, a black bug was crawling on my right forearm. I screamed and jumped, shaking off the bug. My husband called the front desk right away. The front desk lady minimized the problem by saying: “It is probably just a June bug. It happened before and they do not bite”. My husband and I insisted switching rooms. She said she would call us back with a decision. I felt asleep with my clothes on. My husband was woken up twice in the middle of the night with bugs crawling on his face and his arm. He must have pinched one of the bugs dead while he was half asleep and we found the dead bug in his bed the very next day (please see the attached pictures of the dead bug in the bed).
On the next day morning, my husband went to front desk for a solution since we planned to stay here from for three days. The front desk kept saying that we booked through Hotwire and there was nothing they could do in assisting us. My husband stated that we were still consumers in the hotel and requested for a reasonable solution. The front desk told us that their Manager Ms. Monet Parket was paged/called and she will give us a call. By the time we checked out on Sunday, the front desk clerk told us their manager has not called them. Neither did Ms. Parker call us after 36 hours of report of the incident.
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- Also Known As:
- La Quinta Peru
- Peru La Quinta