Its a lovely place in a beautiful setting and Im loathe to criticise as other people staying there were very happy, some had been coming every year since the 1960's! Personally, I found it a bit controlled, I didn't mind there being no door keys, you can lock the room while you are actually in it and I guess locking a hotel room is a false security anyway as staff will have their own keys. I was not happy that I couldn't get a cup of tea at 4.30pm. There is no tea-making facility in the room and I was told the staff couldn't make me a drink after 3pm, I was in fact instructed to drive to the nearest village to get a drink by the hotel owner. I was served a drink after a brief discussion with the owner, who later apologised and said that the East European staff member hadn't realised I was a guest, this wasn't true as she had checked me in, so I think this is hotel policy but the owner chose to blame the staff member instead. We stayed on a Sunday night, where the meal (no choice on meal, you get what you are given) is always a salad and cold meat meal. I was disappointed as we paid 95.00 per head and would have expected better for the price, ( altho my spouse made the booking and was told it would be a cold meal). For a simple salad the table was covered with cutlery and glasses with not an inch of space left, we had four glasses on the table for 2 people, I ordered wine and this was brought in a 5th glass, it kind of made me feel that everything on the table was just for show and it felt very cluttered. Again was disappointed the next day when other guests commented on the delicious scones the day before, which we had not been offered or made aware of. The breakfast was good and the room beautiful with a lovely view, I think its not good value for money and probably popular with its regular guests, but I cant imagine it gets much new repeat business.