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“A good, quiet sleep”

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Baymont Inn & Suites Rockford
Ranked #9 of 24 Hotels in Rockford
Reviewed 14 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Fred P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded 19 August 2014

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497 - 503 of 769 reviews

Reviewed 11 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Sharen R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded 12 August 2014

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Reviewed 8 August 2014 via mobile

Wonderful experience with very friendly, knowledgeable & helpful staff! The hotel is pet friendly and clean. They have the best free continental I have ever had at a hotel. My family and I will stay there again when traveling in the area!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Vikesgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded 12 August 2014

What a wonderful review! Thank you very much for your kind words regarding your recent stay at the Baymont Inn & Suites Rockford. We are delighted you were able to enjoy not only our convenient location, but experienced exceptional service levels from all of our staff. We look forward to welcoming you back the next time you are in Rockford.

Sincerely,
Michele Watson
General Manager

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Reviewed 5 August 2014

I would like to preface this review stating that the hotel staff was very responsive, friendly and professional during our stay. However, this hotel is not a good value for the price. The property is quite run down and dated. This could be overlooked if it weren't for the fact that it is not very clean, the carpets are stained throughout the property and the odor of cigarette smoke permeates the building, even on the non-smoking floor. This was accentuated when we checked in and our first room wreaked of smoke (non-smoking room on completely non-smoking floor). I went to the front desk and they did reassign us without any hesitation to a new room but stated they didn't smell it. This helps me to understand the poor status of the housekeeping. A final note, the breakfast was underwhelming to say the least. The selection was poor, the facilities were not very clean and the presentation was not desirable.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
1  Thank travelmorethaniwant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded 8 August 2014

Your feedback is truly vital to us in making sure that our hotel meets the quality standards that Baymont is known for. We regret to see that your stay did meet your expectations, but appreciate the time you took to let us know about your stay. Thank you for alerting our staff to the problems in your room and giving us the opportunity to fix them. We do apologize for any inconvenience you experienced during your stay. Thank you again, for your comments.

Michele Watson
General Manager

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Reviewed 5 August 2014

This is an average hotel. Room was a little small but OK for two adults who were coming and going to a high school reunion. Would not have had room to invite anyone in for a drink however! The bathroom was VERY small - almost had one foot in tub when sat on toilet. Hallways smelled like old cigarettes. Room was clean and in good repair. Free grab and go breakfast was good and fresh - not just old packaged tasteless rolls.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Wink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded 8 August 2014

It was our pleasure to welcome you as a guest at the Baymont Inn & Suites Rockford. While we always try to exceed our guest’s expectations, we’re happy to hear that your stay was comfortable and enjoyable. . It would have been our pleasure to provide you with anything you needed to make your stay more comfortable and wish that you had reached out to us when you were here. Your review is much appreciated.

Sincerely,
Michele Watson
General Manager

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Reviewed 4 August 2014

Stayed here at the spur of the moment because we had difficulty with road construction coming from Madison and could not get any further down the road. This is a decent hotel, with good prices. Hot cookies were waiting for us on check in. Our room is clean with good Chanel selections. Hallways need to be recapped. Right next to the interstate but you do not here any noise.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank One2travelUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded 8 August 2014

We truly appreciate the feedback from our guests, as it allows us an opportunity to see where we are succeeding and what areas need our attention. Thank you for taking the time to write the details of your stay. The Otis Spunkmeyer cookies are a huge favorite with our guests and we’re so glad you enjoyed them as well. We hope to welcome you back again to the Baymont Inn & Suites Rockford.

Sincerely,
Michele Watson
General Manager

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Reviewed 4 August 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Jordan M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded 8 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Baymont Inn & Suites Rockford

Address: 662 N Lyford Rd, Rockford, IL 61107-5312
Phone Number:
Region: United States > Illinois > Rockford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Rockford
Price Range: £59 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Rockford 2*
Number of rooms: 87
Official Description (provided by the hotel):
Rely on Baymont Inn & Suites Rockford hotel to bring homestyle comfort and convenience to your stay. Located off Interstate 90 and close to Interstate 39, our hotel near downtown Rockford makes it easy to get to area attractions like Magic Waters Waterpark, BMO Harris Bank Center and Rockford Speedway. Chicago Rockford International Airport is minutes from our hotel. Enjoy helpful amenities at our Rockford hotel. Our comfortable hotel rooms keep you well rested, and free continental breakfast provides fuel for your busy day. Connect to high-speed Internet from the comfort of your Rockford, IL, hotel room and get in a workout in our convenient gym. If you are here for business, take advantage of our business center and meeting space. A relaxing swim in our heated indoor pool is the perfect way to unwind. We are a pet-friendly hotel, and kids 17 and under stay free with an adult. ... more   less 
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Also Known As:
Baymont Inns And Suite Rockford Hotel Rockford
Baymont Inn Rockford
Rockford Baymont Inn

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