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“This was like HOME!!!”

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Country Inn & Suites By Carlson, Romeoville
Ranked #1 of 5 Hotels in Romeoville
Certificate of Excellence
Romeoville, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“This was like HOME!!!”
Reviewed 16 July 2014

The country inn and suites in Romeoville IL is an excellent place to stay when traveling. We stayed there for 2 mo and I really felt it was my HOME away from HOME! Our room was always clean. The staff in all areas gave us SUPERIOR service, especially the staff at the front desk. Everybody made us feel like we were family, which I never received or felt at any other placed we stayed. The breakfast was great too. I would highly recommend this location and I'm sure you will agree with me 100% if you stay here. A special THANK YOU to SANDEEP, JOSE & XIMENA, WE WILL MISS YOU!! SINCERELY: RON & ELAINE 107.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank r0nandelaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romeoville60446, General Manager at Country Inn & Suites By Carlson, Romeoville, responded to this review, 4 August 2014
Ellain:

Thanks for taking the time to inform us about your recent stay with us at Country Inn and Suites.
It was a pleasure having you as our guest for more than 2 months.
The staff and I miss you guys very much and look forward to your next visit here in Romeoville.
I thank you for the kind words about the staff and our accommodations.
Come back soon!!!

Regards,

Jose Quintero
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

311 reviews from our community

Traveller rating
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    13
See reviews for
143
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85
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

Stayed last week 7/7/2014, I had an excellent stay, good price for the room & service, The management seem to be working on major upgrades in near future. I will be visiting to Romeo ville regularly on work and seem like i found a new home in Country inn Romeo ville.keep up the good work Country Inn Romeo ville team
Thank you
Vishal Gosai

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Vishal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

The service was great and the people were as friendly as can be!! After a long road trip, working with Xiemena was a pleasure.

They were also excited to have plans to do some updating and remodeling.

I loved the stay because of the friendly staff and looking forward to returning.

  • Stayed June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Jay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winter Park, Florida
Level 4 Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 July 2014

I spent two weeks here while on business, and found the staff helpful. The room was cleaned promptly and thoroughly each day. One week I had a more current room with a digital thermostat, and the second week an older room with a dial for the room temperature. The buffet breakfast is good, and served on real plates, not Styrofoam ones. This is a very good place to stay while doing work in the western suburbs as it is close to I-55 but quite quiet. My only quibble is that the exercise facility is small and not well equipped, and the hallway and room carpets should either be thoroughly cleaned or updated. I would certainly stay here again.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank nukeprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnhart, MO
Level 5 Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 July 2014 via mobile

We stopped in Romeoville on the way home from Michigan. This hotel had a suite available, with a king bed and a fold-out couch. The bed was kind of comfy. We had 2 teen daughters with us. The fold-out couch was lumpy & hard for 1 child. The other slept on the floor on the couch cushions. In addition to the comforter on the king bed, there was only 1 blanket in the room for the fold-out couch. My daughter who slept on the cushions asked at the front desk for a comforter, and was refused. She received a light blanket. We also only had 3 towels in the room, and had to ask for another. Breakfast was good! Biscuits & gravy, eggs, sausage, and other "continental" stuff. My kids LOVED the itty-bitty cartons of milk. Breakfast was the best thing about this hotel.

Stayed June 2014
Helpful?
Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Romeoville, responded to this review, 14 July 2014
We are sorry to hear you did not have a good night’s sleep due to the comfort of the sofa bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
2 reviews
Reviewed 5 July 2014

We had to stay here for three weeks in between homes and the personal we're great! From the front desk to hotel maid and the lady in the breakfast area who every morning at the free breakfast would ask if we were ok and needed anything?

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boyswillbeboys28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romeoville60446, General Manager at Country Inn & Suites By Carlson, Romeoville, responded to this review, 7 July 2014
Thank you for taking the time to write a review about your recent stay at Country Inn and Suites. I’m glad you found our guest service to be outstanding from our maids to our breakfast host and our front desk. We take pride in our guest service and thank you for noticing our efforts.

Regars,


Jose Quintero
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winfield, Illinois
Level 6 Contributor
109 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 26 June 2014

This hotel has amazing customer service! Their staff is very helpful and very friendly. The hotel itself, is a bit out dated, but overall a nice place to stay. We had a whirlpool suite which was great! But the mirror surrounding the tub needed repair and there were some water marks on the ceiling.

Again, it is not unwelcoming, the room temp can be adjusted and was always cozy. There are a few places to eat near by.

We stay here each time we are visiting friends that live in the area! I like the size of the place and the coziness of the hotel in general. I personally like that they offer a "smoking" suite also. I believe there should still be choices.

We will be back again soon to visit our friends and will always stay at this hotel when we are out that way.

Room Tip: First floor rooms have opening windows which is great on those beautiful breezy nights. Facing the...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skimmer2065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romeoville60446, General Manager at Country Inn & Suites By Carlson, Romeoville, responded to this review, 7 July 2014
Thanks you for the great comments about our customer service we take much pride in providing a clean and comfortable place for you to stay, we realize you have choices and thank you for choosing to stay at country inn and suites.
We look forward to your next visit...

Regards

Jose Quintero
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Romeoville

Property: Country Inn & Suites By Carlson, Romeoville
Address: 1265 Lakeview Dr, Romeoville, IL 60446-3965
Phone Number:
Region: United States > Illinois > Romeoville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Romeoville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Romeoville 3*
Number of rooms: 84
Official Description (provided by the hotel):
All guest rooms offer the comforts of home, with full HD Cable TV, complimentary high-speed, wireless Internet access, irons/ironing boards,coffeemakers, microwaves and refrigerators. We will have you saying "I Love this Country" when you stay at the Country Inn & Suites Romeoville, IL hotel. ... more   less 
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Also Known As:
Country Inn And Suites Romeoville
Country Inn & Suites Romeoville Hotel Romeoville
Country Inn Romeoville
Romeoville Country Inn

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