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“Very good value hotel” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Chicago West-Roselle

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Holiday Inn Express & Suites Chicago West-Roselle
Ranked #1 of 1 Hotels in Roselle
Certificate of Excellence
Detroit, Mi
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very good value hotel”
5 of 5 bubbles Reviewed 29 July 2012

Stayed recently for a night for an overseas flight from ohare. The room was spacious complete with fridge and micowave. Still new, carpet in good condition. No complain about the room nor the bathroom.
Bfast is kind of basic standars though they do serve hot and cold food.
My only gripe is that my gold status with Club Carlson did not count for a thing and no room upgrade though we had two rooms booking for the night.
The front desk was not that curteous. I will not advise checking in later than 9pm.

Also certain weekends can be crowded with the kids and can be lot aometimes.

There are some local new restaurants in the same blocks. But for anything major you definitely need to drive.

Nice surprise: shuttle to/from airport

Room Tip: Get the family if you can
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank iptelnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

Traveller rating
    41
    22
    18
    5
    8
See reviews for
47
12
5
18
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Norwegian first
  • Any
English first
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 10 July 2012

Recently completed a two night stay at this property.

Pluses:

1. Fairly new property (just about 3 years old), and well maintained. Rooms look fresh.

2. Rooms are furnished with microwave oven, refrigerator and LCD TV.

3. Quick response times. The microwave in our room was not working. The lady that was manning the front desk swapped it out for a working one in a matter of minutes

4. Clean swimming pool and fairly large jacuzzi.

5. Very close to the Stratford Square Mall and other eateries.

Minuses:

1. Zilch Gold Elite status recognition. I was given a standard room at check-in. When I pointed out that I had Gold Elite status with Club Carlson, the lady managing the front desk did not even appear to recognize what it was at first, and later added that they were fully booked and hence not able to provide any upgrades. This was not true, since I was able to see room availability on their website. I was too tired to argue though. When I inquired about this while checking out, the lady that was managing the front desk at that time profusely apologized and said that it should not have happened. Nevertheless, the standard room was nice.

2. Breakfast was rather average, although adequate.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank xlix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 July 2012

We had a great 2 night stay at this hotel. New and clean. Price can't be beat. The pool was fun for our kids. there was also an oversized hot tub which was very nice. The free breakfast was above average. We purchased the hotel suite upgrade, and found it was worth the small fee because our 2 small children slept on a large pull out sofa, while we slept in a separate room with a queen bed. The hotel was fully booked and we never knew it. The entire hotel staff was awesome, especially the front desk. If you are looking for somewhere nice to stay, try this hotel.

Room Tip: try the upgrade, if you have kids. its worth the extra
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stlouistravelers34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenwood, Indiana
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 4 July 2012

This Inn met our family vacation needs. The entire establishment was clean and the staff was friendly. Check in and check out were speedy. Our room was large for the price we paid. Breakfast was hot and free even though there could be more variety in the hot selection (not everyone can eat eggs). The only complaint would be the bed was hard for our personal preferrence and the sofa's fabric was noisy every time a movement was made the fabric was noise. We would return to this Inn if we return to the area.

Room Tip: Ask about upgrading when checking in, we did and it was cheaper than if we would have booked the lar...
See more room tips
  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BarrFamily03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, Missouri
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 June 2012

This hotel is located outside the city area but close enough to the airport that they have shuttle service. We had planned this visit so we could drive into the city when we desired. The hotel was very clean when you walk in the front doors and we were satisfied with the room we were given. The breakfast had eggs, bacon, sausage, waffles, cooked oats, toast, fruits and more, some may complain, but we felt it was very sufficient being that it was included in the price. As for the hotel staff and employees they were very friendly and helpful. Would recommend this hotel to anyone traveling to Chicago and who are willing to drive to the downtown area.. But price and quality was worth the drive..

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Denstu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulda
Level Contributor
163 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

What a wonderful facility! The rooms are large, clean and in excellent condition. Nice to have the fridge and microwave in the room for us. The bathroom is large and looks brand new. Breakfast we excellent and a very nice variety.

The only issue I had was the same thing in most newer country inns. The air conditioning will not let you just leave the fan on all the time. The room gets pretty stuffy before it kicks in to cool things back down. I know it's not but it feels like a 10 degree swing from too warm to too cool all night long. Even so I would go back to this country inn for sure.

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houghton, Michigan
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 30 April 2012

Just stayed two nights in a nice Marriott and thought this would be a step down, but this hotel is actually as clean and perfect, bigger and slightly better bathroom, and has coffee maker, microwave, fridge, and nicer pool. Hunh. So the things that are less "nice" than Marriott are the bathroom freebies look normal instead of upscale, there are less lounging pillows on bed, and the room, rug, hall, art, colors are less elitist looking. Otherwise, getting more for less money here. It is nice. AND the windows open!

Room Tip: Our room looks over a roof.
See more room tips
  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HoughtonMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Chicago West-Roselle

Property: Holiday Inn Express & Suites Chicago West-Roselle
Address: 1490 Lake St, Roselle, IL 60172-3329 (Formerly Country Inn & Suites Roselle)
Phone Number:
Region: United States > Illinois > Roselle
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Roselle
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express & Suites Chicago West-Roselle 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Odigeo and IHG so you can book your Holiday Inn Express & Suites Chicago West-Roselle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Roselle Hotel Roselle
Country Inn And Suites Roselle

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