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Reviews (941)
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Reviewed 14 April 2014

I had been looking forward to the opportunity to stay in an Aloft hotel, and while the concept intrigued me, my overall experience was underwhelming.
The location of this particular was great - I could walk to the outlet mall and there were plenty of restaurants and things to do within a 10-minute walking distance (including the Stephens Convention Center).
The people at the front desk were very friendly and helpful.
The lobby and common areas were open and welcoming, with lots of nooks if you wanted a little privacy.
The rooms were... different. Very contemporary and sparsely furnished. Storage space was limited.
The beds... just OK comfort-wise.
The HVAC... noisy but effective.
The room was tech-friendly, with plenty of electrical outlets.
Room lighting was confusing with lots of switches, but little rhyme or reason to what each switch could turn on / off.
The bathroom was laid out nicely, with the sink area separated from the toilet / shower. But, and there's always a but - the toilet ran all night, refilling every few minutes with that annoying noise. The sink would not drain properly, taking what seemed like forever to empty. And the shower, while it looked great, smelled of mildew.
Would I stay here again? No. Would I try a different Aloft? Probably.

  • Stayed: April 2014, travelled on business
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1  Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scott g, General Manager at Aloft Chicago O'Hare, responded to this reviewResponded 4 May 2014

I appreciate you taking the time to review the hotel. It appears that you enjoyed the location and the hotel layout however we fell short with a couple issues. We have addressed these issues with our staff and hope you will give us another try on your next visit to the area.

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Reviewed 1 April 2014

I have stayed several times at this hotel. The location is perfect for the airport and working the surrounding Chicago area. A shuttle service runs around the clock and the drivers are very professional (restaurant service as well as airport). The food right near the hotel in a quick walk across the parking deck is very good with a variety of food choices. The staff is always eager to help - especially Liz Kraft. I have referred this hotel many times. Exercise facilities could use another treadmill and breakfast could use some healthier options (Protein sources like Greek yogurt and fresh berries), which they use to have. Overall you cannot beat this hotel for its overall value and friendly staff.

Room Tip: Ask to stay away from the road side to reduce morning noise; however, the noise there is not bad.
  • Stayed: April 2014, travelled on business
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2  Thank MDM1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scott g, General Manager at Aloft Chicago O'Hare, responded to this reviewResponded 4 May 2014

Thank you for taking the time to review the hotel and we appreciate your loyalty to the aloft O'Hare.

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Reviewed 23 March 2014

Stumbled into the Aloft due to bad weather in Chicago. Got stuck overnight and booked the Aloft. Shuttle ride is about 10 minutes from O'Hare. Hotel decor is art deco from the lobby to the rooms. Small dining area was cool with morning chef prepping the hot food. Breakfast sandwich was great, but lots of other stuff, too. I would stay here again in a heartbeat. Booked via Expedia and got a great rate.

  • Stayed: December 2013, travelled on business
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Thank SandyLPLakePlacid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scott g, General Manager at Aloft Chicago O'Hare, responded to this reviewResponded 4 May 2014

Thanks for the positive review. I am glad you enjoyed your stay. We hope to serve you again the next time you are in the area.

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Reviewed 21 March 2014

We were picked up quickly at the airport. It is a short ride to the hotel. The check in process was very quick. The room was nice. Well appointed and a comfortable bed. The only drawback was the lack of "free' breakfast. There was coffee/tea, but everything else had a cost. I would stay there again and will look for other locations when I travel.

  • Stayed: March 2014, travelled as a couple
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Thank BernieR331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

I was in town attending a convention and chose to stay here rather than the host hotel which was $40 more per night and was very happy. The Aloft Hotel is very clean and contemporary. The staff was exceptionally friendly and helpful. If I'm in town for another convention I'll be staying here again. The location is only about a 5 minute walk to the convention center. The only drawback is the closest liquor store is a little over a mile away.

Room Tip: Even though I was on the north side of the building where you could see planes landing at the airport I wasn't bothered by any noise. The tiles in the lifts are really cool.
  • Stayed: March 2014, travelled solo
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Thank fishtal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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