This is an older property, much in need of updating. In fact, the rooms are pretty shabby.
The hotel fire alarm went off at 2:30 AM requiring everyone to exit via the stairs and into the rain. No explanation or apology was ever offered by the staff. Then as we were returning to our rooms, the alarm went off again. No help, no explanation.
The early morning desk clerk was downright rude to me upon checkout when I asked him what the problem had been.
We'll never stay here again.
- Official Description (provided by the hotel):
- The newly renovated Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding newly renovated accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $26/day; Valet Parking: $30/day. We do not offer a shuttle to Allstate Arena. ... more less
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- Also Known As:
- Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
- Embassy Suites Rosemont
- Rosemont Embassy Suites