First impression of the hotel was was relatively good looking like it had been recently renovated. Thats about the end of the positve side. Upon checking in it took about 10 minuyes to find our reservation as the reservationist had our first and last name backwards. When we finally got checked in we went to out room to find that the keys did not work. Upon coming down the same girl that checked us in laughed and said she wrote down the wrong room number. It happens but atleast apologize dont laugh about it. We got up to our room and opened a drawer to find a sock in it. When we called to switch rooms we were told that they were sold out but would send housekeeping to the room. We didnt trust what else would be in the room so this wasnt exactly a good fix. I will say the bed was comfortable but at that point I would have slept on a rock. Dont think ill be stopping by this little airport property again.
- Official Description (provided by the hotel):
- The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $26/day; Valet Parking: $30/day. ... more less
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- Also Known As:
- Doubletree Rosemont
- Rosemont Doubletree