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Doubletree by Hilton Chicago O'Hare Airport - Rosemont
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Reviews (1,476)
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669
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87
40
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All reviewsdouble treeconvention centerwarm cookiesfront deskgibson's steakhousenice hotelparking garageentertainment districtupon checkhotel staffbreakfast buffeto'hare airportbusiness triproom was spaciousoutlet mallblue lineshuttle service
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920 - 925 of 1,476 reviews
Reviewed 14 April 2014

Great place to stay while in Chicago-Rosemont area for business!! Very friendly and welcoming staff , we usually stay for about a week everytime we go there, nice of them to provide us with free WiFi while staying to keep up with emails ! We will be there again April 25 2014 for business!!

  • Stayed: October 2013, travelled on business
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Thank Tina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded 15 April 2014

I ALWAYS ENJOY reading a review that ends with "We will be there again "! Thank you for staying with us and for your enthusiastic review of The Doubletree Rosemont - I always appreciate it when a guest takes the time to share their impressions of our great property. We look forward to seeing you soon!

All the best,
Ruby M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

Upon Check-in the Front Desk agent was unbelievable rude and looked down her nose at myself and 2 other co-workers as if we should not be there. The phones in my room did not work. I was offered another room which I felt was acceptable. The hotel is well kept, rooms are clean and all of the other staff I interacted with were very helpful and pleasant.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Hawaiianguy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded 15 April 2014

I do apologize about the inconvenience you had during your stay at the hotel, I can assure you that is not the norm here. We do pride ourselves on giving excellent customer service and by the previous reviews you can see that we normally hold up those standards. I will be sure to share your feedback with the staff and ensure that this does not happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.

Best Regards,
Ruby M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

Nice property in Rosemont- great value and service. This is one of the best Doubletree's I have stayed at. Staff was very friendly and helpful. Very convenient to convention center and a myriad of restaurants.

  • Stayed: April 2014, travelled on business
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Thank kagatlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded 15 April 2014

I am so glad you chose to stay with us! Our staff is definitely a point of pride at our hotel and I am happy to hear that you had such a great experience. We certainly look forward to seeing you again.

Best Regards,
Ruby M

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Reviewed 10 April 2014

arriving from france after a long trip and problems of planes, 9:30 PM, warm welcome, free wireless offered "aprilshowers", an exclusive in the whole area... Great breakfast, taylor made if out of the menu, very, very cool cosmopolitan staff, and a "je ne sais quoi" that was off with the usual frigidity of those places.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Galepides N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded 11 April 2014

Thank you so much for your positive review of our hotel, the Doubletree Rosemont O'Hare. We are so pleased that you enjoyed your stay. We welcome you back soon.

Warmest Regards,
Ruby M

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Reviewed 9 April 2014

Very nice hotel. The cookie on registration is a nice touch. Price was OK--around $150 per night. Very satisfied with the facility and service. Very nice hotel. The cookie on registration is a nice touch. Price was OK--around $150 per night. Very satisfied with the facility and service.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded 11 April 2014

Thank you so much for your positive review of our hotel, the Doubletree Rosemont O'Hare. We are so pleased that you enjoyed your stay. We welcome you back soon.

Warmest Regards,
Ruby M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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