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“Not quite up to the Hyatt standard”

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Hyatt Regency O'Hare
Ranked #8 of 18 Hotels in Rosemont
Certificate of Excellence
GreenLeadersSilver level
Gunnison, Colorado
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Not quite up to the Hyatt standard”
Reviewed 15 January 2014

As you can imagine being right near Ohayre' International Airport noise is going to be an issue. I stayed here for 4 nights on a business trip and it took me until night 3 to get used to the sound of planes making their landing descent right outside my 8th floor window. I stayed in a king room in one of the circular sections of the building. The rooms over in this part of the hotel are oddly shaped and quite small. No bathtub and a very tiny shower (ladies, hope you don't need to shave your legs!). I ate breakfast every morning downstairs at O'H American Grill and it was fantastic. Delicious buffet (if you have a hearty appetite) and the BEST gluten free English muffins I have ever tasted. I really appreciated this little gem. I had dinner in The Red Bar & lounge twice and it was very good as well. The staff at Perks coffee shop were just about as nice as you can get!

Room Tip: Request a room that is not in the turret shaped parts of the hotel. As stated above, these rooms ar...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GunniMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, 17 January 2014
Thank you for your recent review of our Hotel. We are pleased to hear that you enjoyed O'H American Grill, Red Bar, as well as the authentic hospitality at Perk's Coffee & Gift Shop! Please keep in mind that we have several different room types available on property (with larger bathrooms as well) and we would be more than happy to provide a guest room to you that better fits your needs during next stay with us! Thank you again for your valuable feedback.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (379)
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English first
Winona, Minnesota
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 January 2014

Overall, I had a very good experience at this hotel. I was there for a convention, and would go back again for business or pleasure. The rooms are nicely done and very well maintained. If you are in a single king room, the bathrooms are a little cramped, but other than that fact I would think most people would be very happy with the quality of the room.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, 14 January 2014
Thank you for your recent review of our Hotel. We are very pleased to hear that you had a good experience while staying with us and would recommend our Hotel to other travelers. Please keep in mind that we have several room types available on property, some with larger bathrooms then others. We would be happy to find you a guest room that better fits your needs next time you stay with us!
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Chicago, Illinois
Level Contributor
169 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 13 January 2014

I was at the Hyatt for business and brought the kids. Not as kid friendly as it is business friendly. Rooms: spacious enough - comfortable beds, various sleep sounds to choose from to help eliminate any plane sound, excellent sound insulation- all the amenities you need. Meeting rooms: great temperature control - ok chair comfort (better than some). Restaurants: Typical buffet for about $18. Awesome service - Red has a great vibe at night. Service: excellent everywhere you turned. "Stay Fit" - clean and functional.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swede52497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, 14 January 2014
Thank you for your recent review of Hyatt Regency O'Hare. We are pleased to hear that you enjoyed our amenities, comfortable beds, as well as the meeting rooms and restaurants. Please keep in mind that there are several things for kids and families to do in the area such as a visit to the MB Financial Park at Rosemont or the Muvico Theater nearby! We look forward to the opportunity to welcome you back in the near future!
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Joliet, Illinois
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 January 2014

When I got there I did not have any toiletries, it took just one phone call and ten minutes later I had everything I need. Room service was very fast. The room was very dry, so there was static everywhere. If you are a light sleeper ask for a room on the east side of the building (side that faces away from airport) because it can be noisy during the night as the planes land. Shuttle to airport was great and the drivers are very friendly. On the next trip I would eat in the restaurant just for a change, but it was great experience.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, 13 January 2014
Thank you for your recent review of our Hotel. We are pleased to hear that you took advantage of several of our full service amenities while you were staying with us and more importantly that you thought our service was great. We look forward to the opportunity to welcome you back in the near future!
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Hudson
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 January 2014

I stay here every year and get one of their deluxe suites. These rooms are two level lofts with two balconies and are perfect for hosting that special party. Even better is the service from the front desk and local staff. They are in a great location near wonderful entertainment and food.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bridgeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, 13 January 2014
Thank you for your feedback regarding your recent stay with us! We are pleased to hear that you have continued to enjoy your stays with us and thank you for your loyalty to our Hotel. We are looking forward to the opportunity to welcome you back next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania, United States
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 8 January 2014

I stayed at the Hyatt for a recent business meeting and the service was exceptional as usual. This was not my first stay, as I have visited here for years.
If you are eating healthy, or on a gluten free diet, you will love the food service. Each meal was better than the next.
There was a nice surprise in the room. They have a Homedics calming sound machine! In the middle of a cold spell, I played a Summers night sound!
Very accommodating staff will ensure that you experience a great stay. I highly recommend this hotel if you are looking for a meeting venue, or need a night near the airport.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, 8 January 2014
Thank you for your recent review of our Hotel. We are very pleased to hear that you though the service at your recent business meeting was exceptional and that you found our staff to be very accommodating! We look forward to the opportunity to welcome you back in the near future!
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Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 January 2014 via mobile

I love this hotel. EVERY time I have stayed here it has been perfect. The rooms are amazing, the food is outstanding, and the employees are very friendly and looking for ways to "wow!" guests. The hotel gym is not your typical closet sized basement facility with run down equipment and a dusty weight bench. It is bright and big and has lots of nifty equipment. I can recommend this hotel with confidence. You won't be disappointed.

Stayed January 2014, travelled on business
Helpful?
1 Thank Rwindh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, 8 January 2014
Thank you for the fantastic review of our hotel, we appreciate to hear that you have been so pleased with your stays with us. We look forward to the opportunity to welcome you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency O'Hare

Property: Hyatt Regency O'Hare
Address: 9300 Bryn Mawr Ave, Rosemont, IL 60018-5238
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Rosemont
#3 Luxury Hotel in Rosemont
#7 Business Hotel in Rosemont
#7 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Number of rooms: 1101
Official Description (provided by the hotel):
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
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Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt O'hare
Hyatt Rosemont
Hyatt Regency Ohare Hotel

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