We stayed at this hotel on June 18th, 2010. Since we were doing the park, stay and fly, we arrived on the 11th, dropped off the car, left our details at check-in, and hopped on the waiting shuttle to go to O'Hare. The shuttle driver was very friendly, and my daughter and I enjoyed listening to his experiences driving the shuttle. It was a nice relaxing moment before the hustle and bustle of the airport.
I called the hotel from LA, checking to see where to meet the shuttle, and she told us to just head to the shuttle pick up area at O'Hare, and that it would be easy to spot the shuttle. Admittedly, traveling with a grumpy kid and sitting on the tarmac already had me grouchy, but the only thing that irritated me was that the shuttle area was HUGE, and I had no idea where to head. Calling the hotel didn't help, as there was no answer the first four times I tried. Finally, I got through, and the woman told me to head all the way up towards the left. Within a few minutes, we were picked up.
Our check-in was fine, although I will say there was only one lady working the desk, and it was very busy. She was very friendly, and moved as quickly as she could, but I felt as though either the management should be working the desk also, or they need to staff additional people.
The hotel is beautiful, though, and my daughter and I were both impressed with its decor and the clean, fresh appearance. Our hotel room was small, but so beautiful (and yes, that may be strange to say, but it really is gorgeously decorated), and had every amenity we could need.
My daughter loved the pool, and I was thrilled to see a hot tub after a long day of travel. The pool is well maintained, and a very good size.
The best thing was, it was the most wonderful sleep I've EVER had in a hotel, and I would love to know the brand of the wonderful mattress and pillows. As someone who struggles to sleep at all in hotels, I slept like a baby, waking refreshed and cheerful.
The hotel does provide a complimentary breakfast, and it is a very good selection. We enjoyed sitting in the outer dining area and watching the travelers come and go as we had some biscuits and gravy, oatmeal and juice. Then, it was time for me to start our drive home, while we both agreed we would definately like to stay at this hotel next time we visit Chicago.
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- Also Known As:
- Holiday Inn Express Chicago o`Hare Hotel Rosemont
- Holiday Inn Express Rosemont
- Holiday Inn Rosemont