We stayed at this hotel as we got stuck at Ohare overnight. We arrived around 11 PM. The only food available was from room service; the restaurant, which was open, refused to serve any takeout food to us.
On checkin the clerk wouldn't even give me a lousy bottle of water (which costs about 25 cents\) even though I'm a Gold Elite IHG member!
Overall this has lousy service, very expensive and very disappointing.More