We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Loews Chicago O'Hare Hotel
Ranked #3 of 18 Hotels in Rosemont
Certificate of Excellence
GreenLeadersBronze level
Atlanta, Georgia
1 review
“Excellent hotel”
Reviewed 28 August 2014

This is a great hotel - comfortable rooms that are great for relaxing during a busy week. The staff however make this hotel, everyone from the doorman, to the front desk staff, to the room service delivery staff. I am always greeted by name and given a warm welcome when I return.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Katherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review, 30 August 2014
Thank you for taking the time to write a review about your recent experience at Loews Chicago O'hare. I am pleased that you had a wonderful experience. I truly appreciate the favorable rating and comments about our team members. We look forward to seeing you again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,639 reviews from our community

Traveller rating
    929
    499
    135
    49
    27
See reviews for
208
349
139
819
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (241)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ohio City, Ohio
Level Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 August 2014 via mobile

Beautiful lobby and nice rooms but I doubt I'd repeat as a guest. First the "free Wi-Fi" in rooms does not work forcing you to buy the paid wifi, the store inside hotel goes beyond being over priced, I'd call it customer gouging, charging about 300% more than other retail outlets. The restaurant in hotel is disgusting, food is cheaply made and thrown together and yet a premium price is charged. $20 for burger and diet coke.

I was shocked how low quality restaurant was as well as food considering prices. When I asked front desk of places to dine in area they were clueless despite fact huge plaza with restaurants are behind hotel in walking distance.

I'll try another hotel next time in the area.

Stayed August 2014, travelled on business
Helpful?
1 Thank midwestohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review, 30 August 2014
Thank you for choosing Loews Chicago O’Hare on your most recent stay. I appreciate the time you took to provide us feedback and comments about your experience. It is disappointing to see that your overall experience was not as pleasant as we would have hoped. Our prices are competitive with many of the hotels and the restaurants in the area. I apologize that the Front Desk was unable to provide restaurants recommendations for you when requested. I will share your comments with the respective departments for improvement. We hope that you will return in the near future for a better experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Branchburg, New Jersey
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 August 2014

I work for a very large company who had us out to this hotel for a conference. Everything was done onsite. We had Breakfast,lunch,and dinner (including open bar) on the premises. I must say, they did a wonderful job accommodating the large 250+ of us. The beds were comfortable and the bathrooms were lovely. All in all a very nice (but busy) 3 day stay.
Wifi connect was terrible though.

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank MeLow4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review, 25 August 2014
Thank you for your recent visit at the Loews Chicago O'Hare. I am delighted that you have enjoyed your stay and the conference attended. I appreciate the wonderful comments about your stay and we look forward to seeing you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts, United States
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 August 2014 via mobile

I last reviewed this as an Intercontinental hotel. I am pleased to say that this hotel is just as good now as under the old ownership. I spoke with some of the employees who said that while some of the managers changed, the rest have kept their jobs and seem happy with the new management. Its a great value. Well priced with high class amenities. I highly recommend this hotel.

Stayed August 2014, travelled on business
Helpful?
Thank macman604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review, 25 August 2014
Thank you for taking the time to submit a review after your recent stay at Loews Chicago O'Hare. We really appreciate the favorable rating. I am delighted to see that your stay was an enjoyable one. You are indeed correct that we have changed ownership and management recently but our team remained the same for the most part. Our team is super excited about the great changes that came along with our new ownership. Thank you for taking the time to write a great review about our property and we hope to see you back very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thomaston, Georgia
Level Contributor
147 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 August 2014

This property close to O'Hare is modern and provides a good base for a stay near the airport. The rooms are large enough, modern and quiet. The bathroom features a fantastic shower although there is little or no counter space to put any toiletries. The meeting space is abundant and the hotel staff is extremely attentive, especially the AV group.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review, 21 August 2014
Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I am glad to hear that you found your stay enjoyable. We appreciate your feedback and comments on the attentiveness of our staff. We hope to see again very soon.

Sincerely,

Koba Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockville, Maryland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 August 2014

We stayed for one night at Loews (Rosemont) and the room did not have the higher end amenities like a typical icon as Loews. There were molds in between of glass tiled shower, Carpet was very dirty and old, there was stain on the lamp shades and the area of a shower had dirty grout and caulking. This is not the service I would expect from a hotel such as Loews.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Naz1365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review, 22 August 2014
Dear Guest,

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I’m very disappointed to hear about your experience at our property. Please allow me to reassure you that our standards of service and cleanliness are much better than what you have experienced. I sent you a private message and I look forward to connecting with you personally regarding your stay. Once again, thanking for taking the time to provide us with feedback on your stay. We hope to have the opportunity to be of service again.

Thank you

Koba Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Murfreesboro, Tennessee
2 reviews
Reviewed 16 August 2014

This is definitely one of the more comfortable and pampered stays I've had at a hotel in quite a long time. I travel frequently for work, but this was the first time my company utilized a Loews property since I started traveling. I was incredibly impressed with the cleanliness, courtesy, and overall experience at the hotel. Visually, the hotel is very contemporary. The room was extremely comfortable and a pleasure to stay in. I really can't think of anything about my stay here that was negative. I've already told many friends and family about the great experience I had.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koba B, General Manager at Loews Chicago O'Hare Hotel, responded to this review, 18 August 2014
Thank you for taking the time to write a review about your visit at Loews Chicago O'Hare. I am thrilled that you enjoyed your stay. I appreciate the positive review and I hope to see back soon.

Thank you

Koba Bruce
Director of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rosemont hotels
1.3 mi away
Hampton Inn & Suites Rosemont Chicago O’Hare
0.2 mi away
Crowne Plaza Chicago O'Hare
1.0 mi away
The Westin O'Hare
The Westin O'Hare
#5 of 18 in Rosemont
1,122 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hyatt Regency O'Hare
Hyatt Regency O'Hare
#7 of 18 in Rosemont
2,676 reviews
2.2 mi away
Hyatt Place Chicago/O'Hare Airport
0.3 mi away
Doubletree Hotel Chicago O'Hare Airport - Rosemont
Show Prices
Show Prices
Show Prices

Been to Loews Chicago O'Hare Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Loews Chicago O'Hare Hotel

Property: Loews Chicago O'Hare Hotel
Address: 5300 N River Rd, Rosemont, IL 60018-5400 (Formerly InterContinental Chicago O'Hare)
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Rosemont
#1 Luxury Hotel in Rosemont
#1 Romantic Hotel in Rosemont
#2 Green Hotel in Rosemont
#4 Family Hotel in Rosemont
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Number of rooms: 556
Official Description (provided by the hotel):
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Sabre Hospitality Solutions, Hotels.com, Agoda, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Loews Chicago O'Hare Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing