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Reviews (645)
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All reviewsrivers casinofree parkingroom was cleannice hotelriver roadcovered parkingclose to the airporto'hare airportshuttle servicefront desk staffpark sleep flybusiness tripshuttle buso harean early morning flightconvenient locationgreat room
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Reviewed 6 June 2018

This seems to be a business destination, as other people that I know were in Rosemont at the same time but at different meetings. It is really close to O'hare and you can take a shuttle if you take a short walk to where the shuttle stops. The front desk staff were quite helpful and very nice. However, the people in the restaurant (the only one in the hotel) were kind of grumpy when our meeting let out for lunch and bombarded them. One older gentlemen (?) was actually extremely RUDE to our group when asked if seating was available. The hotel was clean and the food was decent.

  • Stayed: June 2018, travelled on business
    • Location
    • Rooms
    • Service
1  Thank GaCare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott-HyattRosemont, General Manager at Hyatt Rosemont, responded to this reviewResponded 4 weeks ago

Thank you for staying at the Hyatt Rosemont. We hope you come visit again soon. I apologize for your experience in the restaurant and will be sure to share your feedback with our staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2018

Stayed here one night so we could make an early flight out of O'Hare the next day. The bed was very comfortable, and the room was quiet. Felt like a Hyatt. Took the shuttle bus, right on schedule, at 6:00 a.m.

Room Tip: Rosemont has two Hyatts. This is the Hyatt Rosemont, not the Hyatt Regency O'Hare in Rosemont. Make sure you go to the right one.
  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank hushaphone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott-HyattRosemont, General Manager at Hyatt Rosemont, responded to this reviewResponded 4 weeks ago

Thanks for sharing your feedback and for staying with us. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

Smelled musty on arrival and throughout the hotel. If you are staying in the area for business, its great. If you are there for business and pleasure you will need to uber or take the metro. Food and drinks were on the more expensive side for amount and quality. If you don't mind walking around the are (which we felt safe) there are some really good restaurants and brewery. Also, a large casino right across the street for some fun.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank thomasnejman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018

Hyatt Rosemont is VERY close to the Casino (if that is what you want to do - it is across the street). Beds and pillows were outstanding. Front desk good. But NOTHING was with out UBER intervention. The restaurant was HORRIBLE. Service was subpar only because they were extremely short staffed. Food was not what was described. Bar area only opened for short time.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jcag2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2018

The Hyatt Rosemont was not our first choice, but when our first choice hotel was booked out we decided to give the Hyatt Rosemont a try. Very likely the Hyatt Rosemont will be our first choice next time we need a hotel near O'Hare. The airport shuttle is convenient, staff was very pleasant, the building was well designed, the room was very comfortable, and the restaurant suited out needs. We were totally satisfied and pleased that we found a new place to stay near O'Hare.

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank paso57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott-HyattRosemont, General Manager at Hyatt Rosemont, responded to this reviewResponded 4 weeks ago

We are pleased that we are your first choice in Rosemont. We are glad you enjoyed your stay and hope to see you again soon.

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