It was just plain dirty. On arrival, there was an empty beer glass outside the door to our room, and there it stayed for 24 hours. The bathroom in our suite had visible dirt & hair--gross! There was no plastic bag with which to line the ice bucket, which I think is a fairly standard item. The pool area was completely gross, and the water was opaque. Ew! The hot tub had yellow caution tape wrapped around it on the 2nd night of our stay.
If you're willing to risk it, the rooms have a great setup for families. The entry room is a living area, separated from the sleeping area by the bathroom and a door which actually closes! Some suites are more of a studio-style, but these are better by far. I thought the decor was nicely up to date, with black & white photos of downtown Chicago. There is a free shuttle to O'Hare, from where you can grab the train into downtown. The hotel does charge you for parking, $18 per night.
- Official Description (provided by the hotel):
- Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more less
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- Also Known As:
- Sheraton Rosemont
- Rosemont Sheraton